Joanna Guevara
11538 Small Dr Balch Springs,TX
Summary
Detail-oriented professional with strong skills in customer service, communication, and organization. Proven ability to create efficient systems and manage tasks effectively, ensuring a positive experience for clients and colleagues.
Overview
1
1
year of professional experience
Work History
Personal Assistant
ShelbyCraftTutorials LLC
Addison, Texas
06.2025 - Current
- Creating documentation, filling systems, and office organization to ensure accurate record keeping.
- Office organization and cleanliness, ensuring a professional and efficient workspace.
- Handling incoming and outgoing calls, ensuring timely and professional communication.
- Organized personal and professional calendars with reminders for upcoming appointments and events.
- Managing personal-related tasks, demonstrating reliability, discretion, and attention to detail.
- Maintaining track of office supplies inventory and ordering materials as needed.
Sales Associate
Cavazos
Mesquite, Texas
01.2025 - Current
- Company Overview: Town East Mall.
- Greeting and assisting customers by delivering service and addressing inquiries to ensure a positive shopping experience.
- Ensured store cleanliness and organized merchandise to maintain store presentations.
- Performed regular inventory checks and maintained restocking of products according to company standards.
- Handling the cash register by taking payments of all sorts, including cash, debit/credit cards.
- Handling returns and exchanges while ensuring compliance with company policies.
- Learn and stay informed about product features, prices, and availability, and explain the benefits and uses of products to customers.
- Closing the register at the end of the day and printing sales reports.
- Serve as a key holder with opening and closing responsibilities.
Education
NCMA -
The College of Health Care Professions
Garland, TX04.2026
High School Diploma -
A+ Charter High School
Dallas, TX05.2025
Skills
- Microsoft Word
- Outlook
- PowerPoint
- Excel
- Bilingual English and Spanish
- Customer Service
- Organization Skills
- Multitask
- Time Management
- Problem Solving
Volunteer Experience
Divine Mercy of Our Lord Catholic Church
- Greet and welcome church members and visitors as they arrive for services and events, helping them feel comfortable and included.
- Support the preparation and clean-up of communion elements by ensuring all items are set up reverently and in accordance with church protocols.
- Assist in children’s Sunday School classes by leading activities, and supervising students during class.
- Assist with food pantry or community outreach programs by packing and distributing food, clothing, or hygiene items to individuals and families in need.
Timeline
Personal Assistant
ShelbyCraftTutorials LLC
06.2025 - Current
Sales Associate
Cavazos
01.2025 - Current
NCMA -
The College of Health Care Professions
High School Diploma -
A+ Charter High School