Alexia Banuelos
North Hills,CA
Summary
Highly motivated professional seeking a position to expand knowledge and apply learned skills. Skilled in multitasking, handling a high volume of simultaneous clerical office tasks with professionalism and accuracy. Quick to adapt to new concepts and diligently apply acquired knowledge of basic functions, always paying meticulous attention to detail.
Overview
11
11
years of professional experience
Work History
Accounting Administrative Assistant
Contractor State License School
02.2024 - Current
- Provide daily report of outstanding sales invoices and check requests.
- Prepare daily bank deposits.
- Maintained clean and organized files by keeping accounts payable records up-to-date.
- Used accounting software to prepare weekly and monthly financial reports.
- Managed accounts payable and accounts receivable functions, ensuring timely processing of transactions and maintaining accurate records.
- Optimized financial tracking systems by cross-referencing data from multiple sources, identifying any inconsistencies or inaccuracies, and taking corrective action.
Staff Performance Coordinator - Payroll Support Specialist
Select Staffing
02.2023 - 01.2024
- Assisting recruiters with walk ins and inputting all information into the system
- Responsible for collecting all associates timesheets and running reports to process payroll
- Complete orientation with new hires
- Highly adept with key strengths in payroll administration functions, including discrepancy research, regulatory guidelines adherence, complex processing procedures and program management.
Administrative Assistant
Astek Wallcovering
07.2021 - 07.2022
- Duties include receiving customer inquiries and creating quotes for materials needed
- Responding to email correspondences
- Aiding project managers in day-to-day tasks such as pulling samples or arranging meetings
- Processing payments on accounts as needed.
Collector I
Vio Smart Security
10.2019 - 07.2021
- Responsible for creating an open line of communication with residential customers
- Contact our customers to notify and collect on all missed payments
- Make sure all contact and Banking information is correct in our system
- Assists our administrative staff in managing accounts
- Provide effective support to sales personnel when advised
- Interaction with customers and all employees must be always courteous and professional.
Customer Service Representative
Vio Smart Security
03.2018 - 10.2019
- Receive customer requests by telephone or mail
- Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem escalate requests as necessary
- Review data for deficiencies or errors
- Provide support for sales and technician support queues.
Customer Service Representative
Help U Save Insurance
03.2014 - 03.2018
- Front Desk Receptionist Courteously greeted customers, Answer phones while directing calls to designated agents while assisting customers with a variety of questions, take and relay messages for agents, schedule and confirm appointments, count and document opening/closing cash amounts daily along with settling ATM machine, provide extensive knowledge on insurance products, collect and distribute parcels and other mail flow in and out of the office, assist in developing a more efficient way to track policyholders and any reported incidents.
Education
High School Diploma -
James Monroe High School
CA01.2013
Skills
- Strong knowledge of professional telephone etiquette and high energy using front desk and multiline telephone systems
- Excellent communication, interpersonal, and organizational skills along with the ability to multi-task and follow directions well
- Computer proficient in Microsoft Office, Word, Excel, PowerPoint, and Internet Explorer
- Quick learner who can work with diverse populations and adapt to different work environments
- Bilingual skills in Spanish and English
- Administrative Experience
- Payroll Specialist
- ADP & BULLHORN
- Quickbooks
Timeline
Accounting Administrative Assistant
Contractor State License School
02.2024 - Current
Staff Performance Coordinator - Payroll Support Specialist
Select Staffing
02.2023 - 01.2024
Administrative Assistant
Astek Wallcovering
07.2021 - 07.2022
Collector I
Vio Smart Security
10.2019 - 07.2021
Customer Service Representative
Vio Smart Security
03.2018 - 10.2019
Customer Service Representative
Help U Save Insurance
03.2014 - 03.2018
High School Diploma -
James Monroe High School
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