Joanna Hernandez
Los Angeles,CA
Summary
Quality-focused individual who believes excellent people skills and open communication are essential functions of a successful assistant, to use my current experience to contribute toward the achievement of organizational objectives by applying my professional skills.
Overview
13
13
years of professional experience
Work History
Supervisor
Joes Auto Parks
Downtown
03.2025 - Current
- Oversee the operation for several garages in downtown.
- Inventory, training, coaching, and team development.
- Oversee daily operations.
- Coach employees for performance improvements. Apply the progressive disciplinary policy if needed.
- Knowledge of revenue control systems (i.e., WPS, ski data, Tiba, Paris, geniva).
- Conduct daily inspections of the garage.
- Reconciliation of keycards and revenue.
Supervisor
Joe’s AutoParks
Downtown
11.2012 - Current
- Comply with all applicable laws, including OSHA, labor, and ADA requirements.
- Enforce company policies and procedures.
- Reconcile daily and monthly revenue.
- Perform audits to ensure proper revenue accountability.
- Inspect facilities periodically to determine problems and necessary maintenance.
- Handle coordination for event parking and valet events.
- Connects quickly with staff, builds, and leverages relationships to get work done.
- Handles workers' compensation and damage claims.
Education
Some College (No Degree) -
Los Angeles Trade Technical College
Los Angeles, CASkills
- Analytical
- Microsoft Office
- Proactive
- assertiveness
- Sense of urgency
- Troubleshoot equipment
- Problem solving
- Effective communication
- Relationship building
- Attention to detail
- Customer service
- Documentation and reporting
- Payroll processing
Languages
English
Professional
Spanish
Professional
Timeline
Supervisor
Joes Auto Parks
03.2025 - Current
Supervisor
Joe’s AutoParks
11.2012 - Current
Some College (No Degree) -
Los Angeles Trade Technical College