Joanna V. Hesney
Fort Wayne,IN
Summary
Skilled in communication, listening, speaking effectively, and facilitating group discussions. Identify resources, gather information, possess proficient computer skills, including the Excel program, Google Docs, Google Sheets, and be skilled in goal setting. Seasoned Registrar with background in managing student records, coordinating academic activities, and ensuring regulatory compliance. Skillset includes strong interpersonal communication, effective problem-solving abilities, and keen attention to detail. Known for streamlining administrative processes and implementing innovative strategies that enhance efficiency in previous roles. Adaptable professional with a quick-learning ability and a talent for adjusting to new environments. Skilled in rapidly acquiring new knowledge and applying it effectively. Driven by a passion for continuous learning and successfully navigating change.
Overview
21
21
years of professional experience
Work History
Registrar Administrator & Lunch Server
Redeemer Christian School
01.2019 - 01.2022
- Logged and maintained academic records, grades, attendance, and immunization records.
- Worked independently and with a great team.
- Daily computer software used Google Drive programs, Google Docs, and Google Sheets.
- Knowledge of computer applications and skills.
- Oversee the enrollment process for new and current students.
- I gathered all required information, coordinated, and resolved class schedules and conflicts.
- Communicated with staff and families of all walks of life.
- Maintained confidentiality and contract agreements.
- Transferred student transcript requests to other schools and colleges.
- Coordinated scholarship seminars and enrollment.
- Scheduled and performed school tours and office information.
- Additional duties included preparing honor roll lists, all academic awards for the end of each completed school year, and planning for commencement activities.
- Frontal office duties include answering phone calls, scheduling new family appointments, and managing all student testing dates and requirements.
- Substituted teachers to administer tests.
- Prepared the lunchroom for three days a week, serving lunch (grades K-12).
Lead Childcare Specialist
San Tan Valley YMCA
01.2007 - 01.2010
- Managed a safe, enjoyable child-watching program.
- Enforced corporate safety and social policies.
- Planned and supervised activities for children each day.
- Maintained a clean, healthy environment for children, including testing and disinfecting the playground and inside the gymnasium.
- Developed creative activities to promote physical, mental, and emotional development of children.
Orthodontics Assistant
Dr. Robert Palma DMD
01.2002 - 01.2004
- Answered phones and scheduled appointments, retrieved documented charts.
- Prepared the doctor’s workspace in advance of appointments.
- Assisted with patient check-ups.
- Occasionally, I worked independently on patients.
- Obtained diagnostic records, study models.
- Performed panoramic and cephalometric 3-D scans, and developed X-rays.
- Filled impressions for retainers.
- Pour up models, bond bands, and brackets.
- Placed wires, constructed bracket ties, and repaired broken brackets and bands.
- Instructed patients on hygiene, and how to properly care for their braces and retainers.
- Maintained, cleaned, and sterilized the environment according to clinical guidelines.
Dental Assistant- Orthodontic Assistant
Dr Esposito & Saccaro DDS, PC
Staten Island, NY
01.2001 - 01.2002
- Answered phones and scheduled appointments, retrieved documented charts.
- Prepared the orthodontics' workspace in advance of appointments.
- Provided assistance during patient check-ups.
- Work independently on patients.
- Obtain diagnostic records, and study models.
- Take panoramic and cephalometric scans in 3-D. Developed X-rays.
- Learned to take and fill impressions for retainers.
- Pour models, bonding bands, and brackets. Placed wires, bracket ties, and repaired broken brackets and bands.
- Taught patients how to properly care for their braces and retainers.
- Maintained a clean and sterile environment according to clinic guidelines.
Education
Some College (No Degree) - Administration Criminal Justice
Mesa Community College
Mesa, AZSkills
- Record management
- Microsoft Office
- Data entry
- Enrollment coordination
- Confidentiality maintenance
- Google Drive proficiency
- Attendance tracking
- Conflict resolution
- Office administration
- Customer service
- Time management
- Medical records storage
- Records management
- Teamwork
- Maintaining documents and records
- Transcript evaluation
- Data integrity
- Critical thinking
- Medical records retrieval
Affiliations
- Horticulturist enthusiast.
- Mosaic Art.
- Home Decoration and Inspiration
Accomplishments
- Deans List from Mesa Community College
- Recognition for my work: Always on time, diligence, Problem solving, Always reliable.
References
References available upon request.
Timeline
Registrar Administrator & Lunch Server
Redeemer Christian School
01.2019 - 01.2022
Lead Childcare Specialist
San Tan Valley YMCA
01.2007 - 01.2010
Orthodontics Assistant
Dr. Robert Palma DMD
01.2002 - 01.2004
Dental Assistant- Orthodontic Assistant
Dr Esposito & Saccaro DDS, PC
01.2001 - 01.2002
Some College (No Degree) - Administration Criminal Justice
Mesa Community College
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