Joanna Hicks
Bronx,NY
Summary
Highly organized and dependable candidate skilled in effectively managing multiple priorities while maintaining a positive attitude. Shows a strong commitment to taking on extra responsibilities to contribute to team goal attainment.
Overview
2
2
years of professional experience
Work History
Intern
RAIN TOTAL CARE
05.2024 - 07.2024
- Sorted and organized files, spreadsheets, and reports.
- Prepared project presentations and reports to assist senior.
- Provided great service by promptly addressing research , ensuring a high level of satisfaction among clientele.
Intern
HARLEM CENTER NURSING AND REHABILITATION
03.2024 - 07.2024
- Aided in regular rounds alongside social workers to promote awareness of individual resident needs
- Informed residents about care plan meetings and their purpose, ensuring they feel empowered to ask questions
- Maintained up-to-date client records, ensuring accurate and timely reporting of progress and outcomes.
Case Aide
VSC
04.2023 - 06.2023
- Conducted one-on-one sessions over the phone with various clients to understand their preferences and gather feedback on the program
- Analyzed seniors' interests to improve the program and enhance virtual game class
Case Assistant
ACS Internship
05.2022 - 08.2022
- Draft and edited Client's information and helped them find opportunities that would better or change their choices by doing reports, policies, procedures, and evaluations
- Conducting customer satisfaction surveys answering questions and supporting the clients
- Prepared comprehensive reports summarizing data analysis findings, informing key decision-makers of important trends and patterns
Education
Bachelor of Arts - Health and Human Services, Social gerontology
University at Buffalo
Buffalo, NYSkills
- Leadership
- Attention to Detail
- Problem-solving
- Team Collaboration
- Creative and Resourceful
- Multitasking and Organization
Timeline
Intern
RAIN TOTAL CARE
05.2024 - 07.2024
Intern
HARLEM CENTER NURSING AND REHABILITATION
03.2024 - 07.2024
Case Aide
VSC
04.2023 - 06.2023
Case Assistant
ACS Internship
05.2022 - 08.2022
Bachelor of Arts - Health and Human Services, Social gerontology
University at Buffalo