Summary
Overview
Work History
Education
Skills
Timeline
Generic

Joanna Hopson

Nampa,ID

Summary

Well-qualified financial systems leader offering demonstrated skill and success in managing internal accounting processes, improving controls and strengthening systems for optimal performance. Proficient in all aspects of accounting, including accounts payable and receivable, budget administration and payroll. Gifted in building and leading solid teams to handle high-volume operations with consistency, accuracy and full compliance with regulatory requirements.

Overview

13
13
years of professional experience

Work History

Sr Business Operations Manager

Boise State University
09.2022 - Current
  • Oversee Health Services financial management, including budgeting, reporting, and forecasting, to ensure fiscal responsibility and sustainability.
  • Present timely reports on operational metrics to senior leadership using visual dashboards allowing informed decision making on potential adjustments required for continued success.
  • Work extensively with excel to analyze data, check for accuracy in all inputs and present findings in a comprehensive layout
  • Monitored daily cash discrepancies, Formulary inventory and invoice processing.

Business Programs Manager

City Of Meridian
04.2020 - 09.2022
  • Project manager for Public Works Business Operations
  • Coach, counsel, train & develop Business Programs team
  • Lead the development and implementation of an integrated workload and performance management system for PW
  • Develop compelling direction for complex business opportunities through presentations to supervisors, management, Directors, Mayor, Council, and the general public – such as triple bottom line benefit to LED Streetlight Conversions
  • Conduct research for operations including but not limited to ROI, NVP, BCR, predictive modelling, fleet replacement methodologies and sustainability initiatives through use of Excel

Business Operations Manager

Idaho Department Of Transportation
09.2016 - 04.2020
  • Resource management – optimize and train available staff to efficiently manage 240 person district
  • Successfully updated account payable system to decrease invoice aging by 60 days
  • Restructured administration team to improve culture and adherence to policies
  • Research and respond to all public information requests
  • Oversee all contractor payments and ensure accuracy of weekly payments, averaging over $1 million
  • Monitor all district expenditures and ensure adherence to $8 million budget

Co-Director, Ontario Region

COBS Bread
12.2010 - 01.2016
  • Analyzed financial information and economic trends for investing, pricing, recruiting, store location, marketing and other decision-making information required by the president of the company.
  • Designed and developed a financial cost analysis and information platform for production planning, resulting in a 10% reduction in costs with a 20% sales increase by pinpointing growth opportunities
  • Financial and Strategic advisor in weekly sales meeting with national area managers, guided the selection of 5 new retail locations with budgets according to market research and economic indicators.
  • Recruited, trained 7 Franchisees while overseeing new site construction, new community brand marketing, creation of workforce, production planning and equipment set up
  • Guided all operators in financial, commercial and budgetary decisions.

Education

Bachelor's of Commerce - Accounting/Business

University of Guelph
Guelph, Ontario Canada
05.1996

Skills

  • Business Strategy
  • Operations Management
  • Organizational Development
  • Revenue Growth
  • Strategic Planning

Timeline

Sr Business Operations Manager

Boise State University
09.2022 - Current

Business Programs Manager

City Of Meridian
04.2020 - 09.2022

Business Operations Manager

Idaho Department Of Transportation
09.2016 - 04.2020

Co-Director, Ontario Region

COBS Bread
12.2010 - 01.2016

Bachelor's of Commerce - Accounting/Business

University of Guelph
Joanna Hopson