Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic
Joanna Hostetler

Joanna Hostetler

Abbeville,SC

Summary

Experience in Healthcare. Currently working in the Operating room, assisting in surgical procedures. Previous experience in customer service.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Surgical Technologist

Self Regional Health Care
10.2022 - Current
  • Maintained high infection control standards.
  • Prepared operating rooms with required instruments, ensuring efficient setup for various surgical cases.
  • Setup operating and surgery rooms by preparing equipment and supplies for upcoming procedures.
  • Minimized infection risks by strictly adhering to aseptic techniques when handling surgical supplies and equipment.
  • Handled high-pressure situations calmly and efficiently, contributing to successful completion of critical surgeries.
  • Assisted surgeons in complex procedures for optimal patient outcomes and reduced recovery time.
  • Evaluated procedure needs and set up equipment, tools, supplies, and instruments.

Server Manager

Good Wils Family Restaurant
07.2015 - 06.2022
  • Trained servers on order management, food service quality and how to build rapport with guests.
  • Welcomed and greeted guests before presenting special menu items to clients.
  • Handled guest complaints in positively and offered appreciation tokens to build customer loyalty.
  • Led team of servers to consistently meet customer service and sales targets.
  • Cultivated guest satisfaction and loyalty through consistent commitment to quality service.
  • Analyzed and generated end-of-shift and product inventory reports for performance and quality tracking purposes.
  • Reduced inaccuracies by carefully counting cash and keeping meticulous records of transactions.
  • Verified prepared food met standards for quality and quantity before serving to customers.
  • Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.

Education

Associates - Surgical Technology

Mccann School of Business And Nursing
Lewisburg, PA
04.2020

Skills

Patient safety

HIPAA

Medical terminology

Sterile techniques

Customer service

Managing staff

Organized independent worker

Time management

Strong communication skills

Problem solving

Certification

NBSTA

Certified surgical technologist

Timeline

Surgical Technologist

Self Regional Health Care
10.2022 - Current

Server Manager

Good Wils Family Restaurant
07.2015 - 06.2022

Associates - Surgical Technology

Mccann School of Business And Nursing

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Joanna Hostetler