Joanna Huesca
Weslaco
Summary
Compassionate Home Health Caregiver experienced in delivering personalized patient care. Improved patient comfort and quality of life through effective communication and collaboration with healthcare professionals and families. Motivated to embrace new challenges while demonstrating a strong work ethic and adaptability.
Overview
12
12
years of professional experience
Work History
Home Health Caregiver
Superior care Iowa
Iowa City
09.2020 - Current
- Administered medications and monitored client health conditions regularly.
- Assessed the physical condition of clients on an ongoing basis including reporting any changes in health status to supervisor.
- Developed individualized care plans based on assessments of clients' needs and preferences.
- Provided personal care and assistance with daily living activities.
- Assisted clients with mobility and transportation to appointments.
- Documented client progress and reported changes to healthcare professionals.
- Developed and maintained positive relationships with clients and families.
- Trained new staff on caregiving protocols and best practices.
Waitress
Nana’s Taqueria
Weslaco
09.2019 - 06.2020
- Provided exceptional customer service to enhance dining experiences.
- Provided excellent customer service by addressing any complaints or concerns promptly.
- Resolved customer complaints effectively to maintain satisfaction levels.
- Took accurate orders and communicated them clearly to the kitchen staff.
- Took orders for food and drinks and delivered them to guests.
- Maintained cleanliness and organization of dining area and tables.
- Maintained a clean work station by restocking supplies, wiping down counters.
Production Worker
West Liberty Foods LLC
Iowa City
10.2017 - 06.2019
- Operated production machinery to assemble food products efficiently.
- Followed safety protocols while operating machines and equipment.
- Followed safety protocols to ensure a safe working environment for all staff.
- Inspected products for quality and compliance with safety standards.
- Inspected product quality prior to packaging and shipment.
- Maintained cleanliness and organization of the production area daily.
Lead waitress
Arandas Restaurant
Wapello
10.2015 - 02.2018
- Managed table assignments to optimize service flow during peak hours.
- Supervised dining room staff to ensure excellent service standards.
- Trained new waitstaff on menu items and customer service procedures.
- Dealt with customer issues for servers, consistently upholding professionalism and calmness to maintain customer satisfaction.
- Maintained cleanliness and organization of dining area throughout shifts.
Dietary Cook
Colonial Manor Nursing Home
Columbus Junction
09.2014 - 10.2016
- Prepared nutritious meals for residents in a fast-paced nursing home environment.
- Collaborated with dietary staff to create menu plans catering to resident needs.
- Followed dietary guidelines to accommodate special dietary restrictions and preferences.
- Managed inventory of food supplies to ensure freshness and availability.
- Monitored food temperatures for safety during preparation and service times.
- Ensured proper storage of prepared foods at appropriate temperatures.
- Followed all safety regulations when handling food and kitchen utensils.
- Maintained cleanliness and organization of kitchen and dining areas daily.
- Kept up-to-date records of all dietary menus and recipes used.
Education
Columbus Community High School
Columbus Junction, IowaSkills
- Personal care
- Medication administration
- Health monitoring
- Care plan development
- Client assessment
- Patient communication
- Client documentation
- Care plan management
- Documentation management
- Respite care
- Safety compliance
- Home safety assessments
- Safety procedures
- Nutrition management
- Behavioral management
- Personal hygiene assistance
- Housekeeping
- Time management
- Problem solving
- Attention to detail
- Team collaboration
- Relationship building
- Training and onboarding
- Customer relationship management
- Inventory management
- Patient advocacy
Languages
English
Professional
Spanish
Professional
References
References available upon request.
Timeline
Home Health Caregiver
Superior care Iowa
09.2020 - Current
Waitress
Nana’s Taqueria
09.2019 - 06.2020
Production Worker
West Liberty Foods LLC
10.2017 - 06.2019
Lead waitress
Arandas Restaurant
10.2015 - 02.2018
Dietary Cook
Colonial Manor Nursing Home
09.2014 - 10.2016
Columbus Community High School