Joanna Jackson
Peoria,IL
Summary
Experienced in leading team members on-time job completion. Assign tasks, train employees, provide feedback, mediate interpersonal conflicts and implement company procedures. Excellent communication and listening skills. Provide leadership and vision which drives teams to meet goals.
Diligent and hard-working candidate ready to contribute solid effort as team member. Thorough and highly organized with excellent communication skills. Reliable worker with strong work ethic.
Overview
9
9
years of professional experience
Work History
Tattoo Artist
InkCapital
07.2022 - Current
- Enhanced client satisfaction by providing exceptional custom tattoo designs tailored to individual preferences.
- Increased studio''s clientele base through consistent high-quality work and outstanding customer service.
- Streamlined appointment scheduling for improved efficiency, ensuring timely completion of tattoo projects.
- Collaborated with fellow artists on large-scale pieces, resulting in a seamless blend of styles and techniques.
Fork Truck Driver
SC2 Inc - Supply Chain Services & Solutions
06.2015 - Current
- Enhanced warehouse efficiency by operating fork trucks safely and accurately.
- Reduced product damage through careful handling of materials and precise navigation.
- Increased productivity by maintaining an organized and clean workspace.
- Assisted in inventory management, conducting regular audits to ensure accuracy.
Supervisor
SC2 Inc - Supply Chain Services & Solutions
06.2015 - 11.2023
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Streamlined operations for increased efficiency through regular process reviews and implementing necessary changes.
- Reduced employee turnover by fostering a positive work environment and providing ongoing feedback to staff members.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
Stocker
Champs Sports
07.2015 - 06.2023
- Enhanced inventory accuracy by diligently organizing and maintaining stockroom shelves.
- Expedited product replenishment by efficiently unloading delivery trucks and sorting merchandise.
- Reduced out-of-stock situations with regular monitoring of product levels on sales floor.
- Improved customer satisfaction by promptly locating items and providing product information.
Education
No Degree - Criminal Justice
Illinois Valley Community College
Oglesby, ILHigh School Diploma -
Woodruff High School
Peoria, IL06.2002
Skills
- Operations Management
- Schedule Development
- Strategic Planning
- Process Improvement
- Staff Management
- Priority Management
- Complex Problem-Solving
- Processes and Procedures
- Expectation Setting
- Staff Discipline
- Computer, excel, microsoft, Experience
- Process Monitoring and Improvement
- Training and Mentoring
- Goal-Oriented
- Policy Enforcement
- Task Prioritization
- Effective Communication
Languages
Spanish
Limited Working
English
Native or Bilingual
Timeline
Tattoo Artist
InkCapital
07.2022 - Current
Stocker
Champs Sports
07.2015 - 06.2023
Fork Truck Driver
SC2 Inc - Supply Chain Services & Solutions
06.2015 - Current
Supervisor
SC2 Inc - Supply Chain Services & Solutions
06.2015 - 11.2023
No Degree - Criminal Justice
Illinois Valley Community College
High School Diploma -
Woodruff High School