Joanna Juarez
Tacoma,WA
Summary
To obtain a position where I can maximize my interpersonal skills and knowledge which will allow me to grow both personally and professionally.
Overview
3
3
years of professional experience
Work History
Eye Technician
Washington Retina
09.2024 - Current
- Conducted patient vision assessments using advanced diagnostic equipment.
- Assisted in various ophthalmic procedures, ensuring patient comfort and safety.
- Maintained accurate patient records within electronic health record systems.
- Educated patients on proper eye care practices and treatment options.
- Trained new staff on operational procedures and equipment usage standards.
- Improved workflow efficiency by streamlining appointment scheduling processes.
Eye Technician
Cascade eye & skin center
01.2022 - 2024
- Help take care of guest for specific wants or needs
- Document important information and ask questions that relate to the situation/concern
- Help the doctor with scans or testing that’s needed for the guest
- Requesting documents from different facilities
- Help the doctor with obtaining an accurate prescription for glasses or Contact lens
Tech advisor
TCC Verizon Wireless
01.2016 - 01.2022
- Weekly conference calls about current events and promotions
- Opened/closed store and register
- Having weekly/monthly goals “quotas”
- Making sure POS/ IOS system is update and operating
- Analyzing customer’s accounts for promos/finding solutions to certain issues
Beauty advisor
Macy’s South Hill
08.2014 - 01.2016
- Attended daily meetings to be informed about current events and promotions
- Opened/closed and operated a register
- Study different companies beauty product’s and techniques
- Clean and sanitize utensils
- Analyzing customer’s skin concerns and finding solutions
cashier/server
Roundtable-pizza
11.2013 - 11.2014
- Greeted customers as soon as they walked in
- Informed customers about specials and promotions to a specific detail
- Answer a multi-line phone to take orders and make reservation
- Clean and makes sure the store is presentable at all times
- Serve guest their food, made sure customers felt welcomed and satisfied
- Cleaned, prep-cook, and cooked in the kitchen
Education
High School Diploma - undefined
Artesia High School
06.2008
Skills
- Bilingual: Spanish/English
- Fast Learner
- Attention to detail
- Great Interpersonal skills
- Friendly, and people oriented
- Professional and ethical
- Patient care
- Fundus photography
Timeline
Eye Technician
Washington Retina
09.2024 - Current
Eye Technician
Cascade eye & skin center
01.2022 - 2024
Tech advisor
TCC Verizon Wireless
01.2016 - 01.2022
Beauty advisor
Macy’s South Hill
08.2014 - 01.2016
cashier/server
Roundtable-pizza
11.2013 - 11.2014
High School Diploma - undefined
Artesia High School