Summary
Overview
Work History
Education
Skills
Community Service
Extracurricular Activities
Languages
Timeline
Generic

Joanna Kandaras

Arlington,MA

Summary

Attentive and focused with great work ethic, striving to learn and excel. Strong communication capabilities with excellent leadership, organization, and time management skills Hard-driving business leader offering skill in strategic business planning and team development. Skillfully recruit and train employees at all levels to meet customer and business demands. Articulate, forward-thinking and resourceful in meeting unique needs.

Overview

7
7
years of professional experience

Work History

Owner

Mylo Gourmet
04.2023 - Current
  • Managed day-to-day business operations.
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
  • Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
  • Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
  • Established a loyal customer base by providing personalized attention, addressing concerns promptly, and exceeding expectations.
  • Managed daily operations for a successful small business, ensuring efficient processes and quality services.
  • Promoted business via social media to generate leads and maximize brand identity.
  • Created financial plans and budgets to optimize resources, track expenses, and ensure profitability.
  • Evaluated sales reports and financial statements to manage cash flow and develop techniques to improve business.
  • Researched trends and current innovations to determine competition and develop competitive pricing points.

Private Nanny

N/A
08.2022 - 06.2024
  • Developed strong relationships with parents, maintaining open communication about each child''s progress and needs.
  • Oversaw household duties such as light housekeeping tasks or running errands when required.
  • Played games, worked on puzzles, and read books to young children.
  • Prepared healthy, age-appropriate snacks and meals.
  • Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
  • Established clear expectations for behavior, setting boundaries to create a respectful atmosphere within the home.
  • Communicated with children at age-appropriate levels to encourage understanding and foster relationships.
  • Implemented daily routines for optimal child development and created a structured environment.

Restaurant Team Member

Andover Deli
10.2021 - 05.2022
  • Displayed excellent teamwork skills while working alongside fellow team members in a fast-paced environment.
  • Performed opening and closing duties as needed, ensuring the restaurant was prepared for efficient operation each day.
  • Enhanced customer satisfaction by providing efficient and friendly service during busy meal times.
  • Arrived to work in uniform and presentable in appearance to meet restaurant standards.
  • Handled cash transactions accurately and efficiently, ensuring proper cash handling procedures were followed.
  • Utilized strong communication skills when interacting with guests, coworkers, and management to create a welcoming atmosphere for all parties involved.
  • Demonstrated exceptional multitasking abilities by managing multiple tasks simultaneously during peak hours without sacrificing quality of service or attention to detail.

Office Support/Social Media Coordinator

HDC Group, LLC
06.2019 - 05.2020
  • Assisted with Social Media applications and setup, track orders in Excel worksheet, manage and record online sales
  • Enhanced online engagement with the creation of compelling content for various platforms.
  • Interacted with fans and clients in effort to take advantage of positive posts and feedback to boost brand identification.
  • Created content strategies for digital media.
  • Boosted brand visibility by developing and implementing engaging social media campaigns.
  • Created shareable content that resonated with followers, driving increased engagement rates and audience growth.

Service Helper/Food Prep/Cashier

The Great Harvest Bakery
06.2019 - 12.2020
  • Prepare foods, interact with various levels of personnel, stock supplies, control inventory, clean work area and backroom supplies, wash dishes as needed.
  • Improved customer satisfaction by providing timely and efficient service assistance.
  • Followed strict safety guidelines to minimize workplace accidents and injuries.
  • Maintained a clean work environment to enhance safety and efficiency.
  • Demonstrated flexibility in adapting to changing priorities or unexpected situations while maintaining quality standards in work outputs.

Hostess/Front Entrance coordinator

Lexx Restaurant
11.2017 - 10.2018
  • Took reservations and coordinated timely table/seats assignments
  • Maintained constant positive first appearance to the customer
  • Organized and maintained menu’s, cleared and managed tables as needed
  • Developed independence, self-determination coupled with strong communication and organizational skills.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
  • Completed daily side work and opening and closing duties without fail.

Education

BBA - Marketing & Web Design

Southern New Hampshire University
Hooksett, NH
05.2024

High School Diploma -

Arlington High School
Arlington, MA
05.2020

Skills

  • Customer Relations
  • Small business operations
  • Relationship Building
  • Verbal and written communication
  • Business Planning
  • Financial Management

Community Service

  • St. Athanasius the Great Greek Orthodox Church, Arlington, MA, Secretary of Arlington GOYA and active member, 09/2017-2020, Recorded and managed weekly meetings notes, Assisted with event planning fund-raising events (Ski Trip, Apple Picking, Family dances), Donated time to philanthropic organizations (Walk for Hunger, Homeless shelters, Nursing Home visits)
  • Gyro Station food prep/server-Greek Festival, Spring 2010, 2019, Assisted in the largest fundraising church event; coordinated setup of equipment and food prep, Managed food inventory, Greeted and served customers
  • Sunday School Assistant Teacher, 09/2017, 05/2018, Sunday school assistant for 4th grade class, Helped organize class activities and teach students

Extracurricular Activities

  • Field Hockey, 09/2016-2020, Mid-Field Starter and active team leader and supporter, Winner of the coveted "Catherine Malatesta Award." Voted by Coaches and Teammates to the player that possesses traits that are well-rounded, positive influence, selfless, high spirit and strong motivator. American Red Cross Club, 10/2016, 05/2018, Assisted with Care packages to Military troops in Afghanistan.
  • Italian Club, Understanding Cultures, traditions and foods, 10/2018, 04/2019
  • Spanish Award for Oratory and Writing Skills, 2017
  • Classical Piano lessons, 2007-2015

Languages

Greek
Native or Bilingual

Timeline

Owner

Mylo Gourmet
04.2023 - Current

Private Nanny

N/A
08.2022 - 06.2024

Restaurant Team Member

Andover Deli
10.2021 - 05.2022

Office Support/Social Media Coordinator

HDC Group, LLC
06.2019 - 05.2020

Service Helper/Food Prep/Cashier

The Great Harvest Bakery
06.2019 - 12.2020

Hostess/Front Entrance coordinator

Lexx Restaurant
11.2017 - 10.2018

BBA - Marketing & Web Design

Southern New Hampshire University

High School Diploma -

Arlington High School

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Joanna Kandaras