Joanna Kieran-Mendez
Summary
Dynamic and results-oriented professional with a proven track record in hospitality and social media management. Excelled at GuardBot INC, leading media projects and mentoring interns, showcasing strong teamwork and collaboration. Demonstrated exceptional multitasking and time management skills across diverse roles. Expert in hospitality service and health policy advocacy, committed to delivering excellence.
Overview
2
2
years of professional experience
Work History
Research Scholar
Pitch Exploration Lab
11.2023 - Current
- Facilitate the collection of data from over 20 musicians to determine if they can identify if the beat is accurate or not by their amount of musical training.
- Organized and instructed the musicians in taking the pitch, melodic, and error detection tests.
- Produced statistical analysis and code via Google spreadsheet to show the results of the experiment.
- Evaluated statistical models for validity and reliability, ensuring accurate interpretation of research outcomes.
- Presented findings at prestigious conferences, sharing valuable insights with international audiences and building professional relationships among peers.
Intern Turned Social Media Manager
GuardBot INC
04.2023 - 08.2023
- Work with engineers to create content on social media platforms (YouTube & Instagram).
- 200+ Hours of film and photo editing.
- Manage 3 junior interns and head 5+ media projects.
- Continue commissioned projects throughout the summer after the internship ended
- Sorted and organized files, spreadsheets, and reports.
- Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
Premium Suites Food Runner & Server
Oak View Group
08.2024 - Current
- Provided guest services to Beaver Football Stadium suite holders and guests, escorted suite holders to their designated suites, and provided food
- Set up and took down suits before and after the games, washed dishes, and ran food orders from around the stadium to the suites
- Worked overtime if needed every game
Server and Phone operator
Riko's Pizza
06.2023 - 08.2023
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
Education
Bachelor of Science - Health Policy Administration
The Pennsylvania State University
University Park, PA05.2027
Skills
- Teamwork and Collaboration
- Strong Work Ethic
- Time Management
- Effective Multitasking
- Hospitality service expertise
- Order Management
- Health Policy Analysis
- Public Health Policy Implementation
- Health policy advocacy
Campus involvement
- PSU Public Health Club - Secretary, University Park, PA, 08/23, present
Educate 10 members about key concepts in public health along with establishing a valuable network of professionals and peers within the public health field
Raise awareness of STDs through presentations and bringing in outside organizations
Recruit members by managing social media accounts
Take notes on all meetings and manage attendance.
- Sisters on the Runway - PR & Event Planner, University Park, PA, 08/23, present,
Advocate for Center Safe to raise money for women suffering from domestic abuse or sexual assault.
Plan and organize 100+ ticketed Spring Fashion Runway events in the spring.
Plan "Walk-a-mile" where we sell tickets to raise awareness and walk a mile around campus in all black holding signs with statistics on it.
Organize the social media platforms with over 1K followers and promote the club around campus and online.
Timeline
Premium Suites Food Runner & Server
Oak View Group
08.2024 - Current
Research Scholar
Pitch Exploration Lab
11.2023 - Current
Server and Phone operator
Riko's Pizza
06.2023 - 08.2023
Intern Turned Social Media Manager
GuardBot INC
04.2023 - 08.2023
Bachelor of Science - Health Policy Administration
The Pennsylvania State University
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