Joanna Lara
Marysville,CA
Summary
Customer-focused professional with a background in customer service roles. Known for providing top-notch client support while maintaining high levels of customer satisfaction. Strengths include exceptional communication, problem-solving skills, and ability to handle multiple tasks simultaneously while always striving to gain more experience.
Overview
4
4
years of professional experience
Work History
Spa Concierge/Marketing and Social Media Coordinator
Urban Aesthetics
Rocklin, CA
04.2024 - Current
- Promoted target merchandise while assisting guests in identifying products to meet their needs.
- Book appointments, answer phone calls, handle money, as well as cash drops.
- Restocking rooms and merchandise, as well as maintaining a clean workspace
Dental Assitant/Front Desk Receptionist
Dhillon Dental
Yuba City, CA
03.2022 - 10.2023
- Explained policies and procedures to visitors.
- Verified Dental insurance
- Handled cash transactions accurately at the end of each day.
- Chair-side assistance as well as take x-rays
Cocktail Server
Hard Rock Casino
Wheatland, CA
03.2021 - 01.2022
- Served cocktails, beverages, and handled money.
- Greeted guests upon arrival
- Help maintain a clean work space
Education
Esthetician -
Federico Beauty Institute
Sacramento, CA06-2024
Dental Assistant -
Carrington College
Citrus Heights, CA03-2018
High School Diploma -
Yuba City High School
Yuba City06-2017
Skills
- Customer service expertise
- Sales proficiency
- Sanitation maintenance
- Sales and upselling
- Bilingual
Timeline
Spa Concierge/Marketing and Social Media Coordinator
Urban Aesthetics
04.2024 - Current
Dental Assitant/Front Desk Receptionist
Dhillon Dental
03.2022 - 10.2023
Cocktail Server
Hard Rock Casino
03.2021 - 01.2022
Esthetician -
Federico Beauty Institute
Dental Assistant -
Carrington College
High School Diploma -
Yuba City High School
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