Summary
Overview
Work History
Education
Skills
Certification
Languages
Cover Letter
Personal Information
Timeline
Hi, I’m

JoAnna Lee Nicholas

Medical Coding and Billing
Sulphur Springs,TX
JoAnna Lee Nicholas

Summary

Dynamic cashier with proven expertise at Walmart, excelling in cash handling and customer service. I have earned recognition for my meticulous attention to detail and effective communication, which have ensured seamless transactions and high customer satisfaction. My skills in problem-solving and inventory management consistently enhance the shopping experience, while maintaining compliance with store policies.

Overview

12
years of professional experience
1
Certification

Work History

Pet Smart

Cashier
03.2013 - 02.2015

Job overview

  • Executed accurate cash transactions while ensuring efficient service delivery.
  • Delivered exceptional customer service through proactive greetings and prompt inquiry responses.
  • Balanced cash drawer at the beginning and end of each shift to ensure accuracy.
  • Processed returns and exchanges in compliance with store policies.
  • Maintained a clean and organized work area to enhance shopping experience.

Alco

Cashier
01.2010 - 02.2012

Job overview

  • Managed cash transactions in a fast-paced retail setting.
  • Processed credit and debit payments with precision.
  • Addressed customer inquiries, ensuring prompt and efficient service.
  • Balanced register each shift to maintain accurate accounting of funds.
  • Assisted with shelf stocking and upheld store cleanliness standards.
  • Collaborated with team for seamless checkout operations.

Walmart

Cashier
02.2003 - 11.2005

Job overview

  • Accurately processed cash and credit card payments, ensuring transactional precision.
  • Addressed customer inquiries and resolved issues promptly to maintain service quality.
  • Managed daily cash drawer operations with meticulous attention to detail.
  • Facilitated inventory management and executed efficient product restocking.
  • Completed end-of-day reconciliation and compiled financial reports.

Education

Penn Foster
925 Oak Street, Scranton, Pennsylvania 18515

High School Diploma
01-2017

University Overview

GPA: 3.8

Alison
Loughrea, Galway, Ireland

Medical Billing And Coding from Certificate
02.2015

Alison
Loughrea, Galway, Ireland

Medical Billing And Coding from Diploma
02.2012

Bryan University
350 W Washington St, Ste 100, Tempe, AZ 85288

Certificate from Medical Coding And Billing
10-2025

Skills

  • Active listening
  • Cash handling and management
  • Point-of-sale systems
  • Problem solving
  • Customer empathy
  • Communication skills
  • Conflict resolution
  • Transaction processing
  • Attention to detail
  • Effective communication
  • Visual merchandising
  • Time management
  • Reliability and punctuality
  • Inventory management
  • Financial reconciliation
  • Customer relationship management
  • Identification checks
  • Customer assistance
  • Loyalty program promotion
  • Hospitality and accommodation
  • Product knowledge
  • Product recommendations
  • Credit and cash transactions
  • Multitasking and organization
  • Issue resolution
  • Cash drawer balancing
  • Inventory control
  • Ordering and stocking
  • Returns processing
  • Receipt handling
  • Regulatory compliance
  • Purchase assistance
  • Refunds and exchanges
  • Checkout monitoring
  • Upselling techniques

Certification

  • Medical Coding And Billing, 05/14/24
  • Medical Billing And Coding, 09/30/24

Languages

English, Native

Cover Letter

Hiring Manager, [Company Name], [Company Address], [City], [State], [Zip], I am writing to express my interest in the Remote Medical Coding and Billing position at [Company Name]. With a strong background in customer service and a proven track record of accuracy and efficiency, I am confident in my ability to excel in this role. Through my experience at Pet Smart, Alco, and Walmart, I have honed my skills in cash handling, customer service, and maintaining organized workspaces. I have a keen attention to detail and a commitment to providing exceptional service to customers. My ability to balance cash drawers, process transactions accurately, and address customer inquiries effectively make me well-equipped for a position that requires precision and attention to detail. Additionally, my special skills in active listening, problem-solving, customer empathy, communication, and conflict resolution further enhance my qualifications for this role. I am proficient in active listening and excel in understanding and addressing customer needs. My advanced problem-solving skills enable me to navigate complex situations and find efficient solutions. Moreover, my expertise in customer empathy, communication, and conflict resolution allows me to build strong relationships with clients and colleagues alike. I am excited about the opportunity to bring my skills and experience to the Remote Medical Coding and Billing position at [Company Name]. I am confident that my background in customer service, combined with my special skills, make me a strong candidate for this role. I am eager to contribute to your team and help [Company Name] achieve its goals. Thank you for considering my application. I look forward to the possibility of discussing how my skills and experiences align with the needs of your team., Warm regards, JoAnna Lee Nicholas

Personal Information

  • Age: 52
  • Hobbies: Acrylic Painting, Resin art, Making Jewelry, Sewing, Karaoke

Timeline

Cashier

Pet Smart
03.2013 - 02.2015

Cashier

Alco
01.2010 - 02.2012

Cashier

Walmart
02.2003 - 11.2005

Penn Foster

High School Diploma

Alison

Medical Billing And Coding from Certificate

Alison

Medical Billing And Coding from Diploma

Bryan University

Certificate from Medical Coding And Billing
JoAnna Lee NicholasMedical Coding and Billing