Joanna Lewis

Work History

Bath & Body Works

10.2023 - Current

Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Built relationships with customers to encourage repeat business.
Managed returns, exchanges and refunds in accordance with store policy.
Provided positive first impressions to welcome existing, new, and potential customers.
Engaged with customers to build rapport and loyalty.
Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
Solved customer challenges by offering relevant products and services.
Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
Educated clients on current promotional offerings and products using persuasive selling tactics.

DreamWorks Animation Television

05.2021 - 10.2023

Developed strategies for successful project execution, ensuring timely delivery and high-quality results.
Oversaw all aspects of pre-production, including casting, location scouting, and script revisions to ensure optimal results.
Spearheaded creative development for projects, leading brainstorming sessions and guiding the team in conceptualization efforts.
Mentored junior staff members, providing guidance on best practices for effective project management within the industry.
Championed diversity in hiring practices both behind-the-scenes and on-screen, promoting a more inclusive and representative industry.

DreamWorks Animation Television

08.2019 - 01.2021

Enhanced overall show quality by collaborating with directors, writers, and editors to develop engaging content.
Mentored junior producers and staff, fostering professional growth and development.
Conducted thorough research to ensure accurate representation of subject matter in each episode.
Oversaw script development process, ensuring alignment with creative vision and budget constraints.

DreamWorks Animation Television

03.2017 - 03.2019

Enhanced story quality by refining plotlines, characters, and dialogue for various projects.

CBS Television

05.2016 - 01.2017

Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Built relationships with customers to encourage repeat business.
Managed returns, exchanges and refunds in accordance with store policy.
Provided positive first impressions to welcome existing, new, and potential customers.
Engaged with customers to build rapport and loyalty.
Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
Solved customer challenges by offering relevant products and services.
Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
Educated clients on current promotional offerings and products using persuasive selling tactics.