Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Joanna Lloyd

Saint Petersburg,FL

Summary

Dynamic HIV Counselor with a proven track record at Helpushelpu, excelling in client advocacy and emotional support. Expert in community outreach and prevention strategies, successfully reducing stigma around HIV testing. Skilled in risk assessments, fostering trust with clients while implementing effective care plans that enhance patient well-being and access to vital resources.

Overview

28
28
years of professional experience
1
1
Certification

Work History

HIV Counselor

Helpushelpu
11.2024 - Current
  • Collaborated with multidisciplinary teams to develop comprehensive care plans designed to address each patient''s unique health needs holistically.
  • Traveled to street venues to conduct various types of HIV tests.
  • Educated clients about living with HIV, preventing further transmission, benefits, and challenges of HIV care and treatment and access to resources.
  • Recruited and targeted high risk persons for testing services by participating in outreach events.
  • Reduced stigma associated with HIV testing by offering confidential services and fostering a supportive environment.
  • Delivered pre-and post-test counseling sessions that effectively conveyed test results while emphasizing the importance of continued preventative behaviors.

General Manager

Checkers
10.2017 - 11.2024
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
  • Developed and implemented strategies to increase sales and profitability.
  • Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
  • Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
  • Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.

Staffing/CNA Supervisor

Gracewood Nursing Center
01.1998 - 06.2015
  • Managed scheduling, training, and supervision of CNA staff for efficient shift coverage.
  • Maintained high standards of care by ensuring compliance with state and federal regulations.
  • Improved patient care by implementing new protocols and procedures for CNA team members.
  • Developed strong relationships with patients and their families to foster trust and understanding of treatment plans.
  • Promoted a positive work environment by fostering open communication among staff members.
  • Ensured quality patient care by regularly reviewing documentation and updating medical records accordingly.
  • Participated in regular meetings with upper management to discuss staffing issues, policy updates, and budgetary concerns.

Education

Bachelor of Science - Nursing

Hillsborough Community College
Tampa, FL
06.2027

Skills

  • HIV and AIDS care
  • Emotional support
  • Substance abuse awareness
  • Client advocacy
  • Prevention strategies
  • Risk assessments
  • Mental health assessment
  • Community outreach
  • Sexual health education

Certification

  • Licensed Phlebotomist

Timeline

HIV Counselor

Helpushelpu
11.2024 - Current

General Manager

Checkers
10.2017 - 11.2024

Staffing/CNA Supervisor

Gracewood Nursing Center
01.1998 - 06.2015

Bachelor of Science - Nursing

Hillsborough Community College