Summary
Overview
Work History
Education
Skills
Timeline
Generic

JoAnna McDaniel

Sand Springs,OK

Summary

Dynamic leader and OTC Manager at USA Drugs, adept in cash management and fostering team leadership, significantly enhanced revenue through strategic sales initiatives and reduced employee turnover. Excelled in customer service and drug inventory management, ensuring compliance with FDA guidelines and boosting customer satisfaction. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Experienced Financial Services Consultant and proven leader at building vibrant businesses by developing new prospects and accounts and managing customer relationships to achieve sales goals. Dedicated to generating customer goodwill and loyalty by developing key relationships with decision-makers. Demonstrated leverage network of customer contacts to increase understanding of customer needs and employ business-growth strategies. Financial Service Associate with background in sales and understanding of how to build client loyalty. Dependable professional with dynamic communication skills. Proven success in streamlining Type processes for optimized support and Type work. Job Title with Number years of experience in buying and selling securities. Demonstrated expertise in creating financial plans for individuals and organizations. Talented at presenting investment options based on customer needs and risk tolerance. Successfully retained clients by exceeding service expectations to increase customer satisfaction. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

6
6
years of professional experience

Work History

May's Drugs OTC Manger

USA Drugs
01.2005 - 08.2010
  • Reduced employee turnover by fostering a positive work environment that encouraged professional development opportunities.
  • Enhanced team performance by providing consistent coaching and mentoring to staff members.
  • Implemented effective sales strategies, resulting in increased revenue and profitability.
  • Increased customer satisfaction by efficiently addressing and resolving OTC product inquiries.

Education

Diploma - All Required

Charles Page High School
Sand Springs, OK
05.1989

Skills

  • Cash Management
  • Forecasting Accuracy
  • Dispute Resolution
  • Sales Support
  • Employee Management
  • Drug Inventory Management
  • Policy Enforcement
  • Inventory and restocking
  • Service Delivery Optimization
  • Loss prevention management
  • Customer Service
  • Attention to Detail
  • Problem-solving abilities
  • Multitasking
  • Team Leadership
  • Know Your Customer
  • Professionalism
  • Product and Service Sales
  • Customer Needs Assessment
  • Professional Demeanor
  • Training and mentoring
  • Professional ethics
  • Staff Training
  • Inventory Control
  • FDA Drug Safety Guidelines
  • Regulatory Requirements
  • Pharmacy operations management
  • Problem-Solving
  • Excellent Communication
  • Adaptability and Flexibility
  • Decision-Making
  • Task Prioritization
  • Risk Assessment
  • Service Sales
  • Problem-solving aptitude

Timeline

May's Drugs OTC Manger

USA Drugs
01.2005 - 08.2010

Diploma - All Required

Charles Page High School
JoAnna McDaniel