Summary
Overview
Work History
Education
Skills
Certification
Affiliations
Awards
Phone Numbers
Languages
Timeline
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Joanna Medina

Lake Alfred,Florida

Summary

Experienced professional seeking a position that aligns with extensive professional and life experiences. Eager to contribute to a dynamic and progressive organization. Proven track record of success, bringing a wealth of knowledge and skills to drive positive outcomes. Committed to continuous growth and development, ready to make a meaningful impact in a forward-moving company.

Overview

18
18
years of professional experience
1
1
Certification

Work History

Police Sergeant

NYPD
09.2021 - Current
  • Supervised and coordinated daily operations of patrol shifts of up to 40 officers.
  • Served as mentor and role model to junior officers.
  • Answered emergency calls for help from citizens and business owners.
  • Managed personnel schedules, ensuring adequate coverage for shifts while minimizing overtime expenses.
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.
  • Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
  • Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.
  • Organized office events such as holiday parties or team-building activities, promoting a positive company culture and boosting employee morale.
  • Collaborated on special projects as assigned by leadership, contributing research findings or coordinating event logistics as needed for success.
  • Enhanced regulatory compliance by conducting thorough investigations and implementing corrective actions.
  • Developed comprehensive training programs to ensure staff adherence to control standards and regulations.
  • Maintained up-to-date knowledge about relevant laws, regulations, and industry trends affecting organizational controls.
  • Managed last-minute schedule changes with minimal disruption to daily operations or customer service levels.

  • Established and enforced employee performance policies.
  • Managed personnel scheduling, ensuring optimal coverage during peak times and effective response to emergency situations.
  • Managed internal affairs investigations fairly and impartially, upholding departmental integrity at all times.
  • Improved officer performance by conducting regular evaluations and providing constructive feedback.

Police Officer

City of New York Police Department
01.2008 - Current
  • Designated ‘Field Training Officer’ and tasked with working with newly assigned and probationary police officers, in an effort to facilitate and ensure the proper preparation of department documents, ensure the proper utilization of departmental computer resources, and effectuate the proper performance and skills when responding to calls for service and proper arrest processing procedures
  • Work proactively with other commands and units to address crime patterns which may emanate from or otherwise involve the public housing system
  • Prepare detailed reports for use in court prosecutions and for statistical analysis by command level and departmental statisticians for use in cataloging crime and creating strategies to reduce criminality within the housing system and other locations within the City of New York
  • Enforce all laws within the federally supported urban housing system, apprehending perpetrators, and conducting patrol rounds and other duties as directed

School Safety Agent

City of New York Police Department
11.2006 - 01.2008
  • Provided professional safety and security services in and around school grounds designed to ensure an optimal environment for learning and to facilitate the safety and security of teachers, students, staff and other visitors
  • Staffed the school front desk, greeting visitors, assessing potential threats and ensuring proper sign in and sign out protocols and logs were maintained
  • Ensured the safe arrival and dismissal of the student body, safe passage from school property and security of school facilities after school hours
  • Prepared detailed reports pertaining to any incidents occurring on school property or involving any education department facilities, employees or assets

Education

Bachelor Of Criminal Justice - Criminal Justice

John Jay College of Criminal Justice
New York, NY

New York State Police Officer Certification - Police Science, Law, Social Science, Physical Education

City of New York Police Academy
New York

Not Yet Attained - Liberal Arts

Borough of Manhattan Community College
New York

New York State High School Diploma - New York State High School Curriculum – Computer Science

Bronx Technology High School
Bronx

Skills

  • Ability to work with highly sensitive information
  • People skills
  • Ability to interact professionally
  • Ability to diffuse volatile situations
  • Ability to work effectively alone
  • Ability to oversee work
  • Ability to train employees
  • Statistical analysis
  • Preparation of reports
  • Report writing skills
  • Interpersonal skills
  • Public relations skills
  • Ability to work in a multi-cultural environment
  • Computer skills
  • Microsoft Office
  • NYPD Computer Programs

Certification

  • NYPD / American Red Cross CPR and First Aid Certification
  • NYPD Automated External Defibrillator Emergency Medical Care Program Certification
  • NYPD / NYS Department of Criminal Justice Services Methods of Instruction Police Officer Instructor Certification
  • NYPD Firearm Training
  • NYPD Plainclothes Patrol Operations Training
  • NYPD Housing Bureau Field Training Officer Certification
  • NYPD Integrity Control training
  • NYPD Auto CrIme Training
  • NYPD Sergeant’s Training
  • John Jay College Leadership Certification

Affiliations

  • New York City Police Benevolent Association
  • NYPD Hispanic Society
  • NYPD Holy Name Society

Awards

  • NYPD Award for Apprehending a suspect in a Robbery
  • Woman of the Year Award
  • NYPD Award for Apprehending two suspect with firearms

Phone Numbers

Mobile: 845-234-8015

Languages

Spanish
Elementary

Timeline

Police Sergeant

NYPD
09.2021 - Current

Police Officer

City of New York Police Department
01.2008 - Current

School Safety Agent

City of New York Police Department
11.2006 - 01.2008

New York State Police Officer Certification - Police Science, Law, Social Science, Physical Education

City of New York Police Academy

Not Yet Attained - Liberal Arts

Borough of Manhattan Community College

New York State High School Diploma - New York State High School Curriculum – Computer Science

Bronx Technology High School

Bachelor Of Criminal Justice - Criminal Justice

John Jay College of Criminal Justice

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Joanna Medina