Professional clerk with comprehensive experience in administrative tasks and office management. Skilled in data entry, record keeping, and customer service, ensuring smooth and efficient operations. Strong focus on team collaboration, adaptability to changing needs, and achieving results. Reliable with excellent organizational skills and proactive approach to problem-solving.
Overview
13
13
years of professional experience
Work History
CLERK
MAGISTERIAL DISTRICT COURT
09.2024 - Current
Manage court records, ensuring compliance and confidentiality, enhancing procedural efficiency
Assist public inquiries, providing clear procedural guidance, improving service accessibility
Facilitate public access to court information, streamlining communication and document processes
Guide citizens through court procedures, ensuring clarity and accessible justice services
Execute case management, maintaining accurate records and meeting procedural deadlines
Monitor and verify legal documentation accuracy, implementing systematic quality control measures to enhance court operations efficiency
OWNER/SOLE PROPRIETOR
Rocco's Italian Sausages & Cheese Steaks
03.2022 - 09.2024
Incorporated, leased, renovated, supplied, furnished, decorated, and currently runs a successful sandwich establishment
Maintain expensive restaurant equipment
Marketing and advertising
Developed business relationships throughout the area with other small business owners and municipalities
Developed a relationship with the public by participating in community events, fundraisers, and charity events
Manage and employ staff from various backgrounds of skills, work experience and ethnicity
Successfully added a mobile event portion to our brand
Control inventory of food on a weekly basis to minimize food costs and waste
Maintain high standards of quality control, cleanliness and safety
911 DISPATCHER
Bucks County Emergency Communications
09.2019 - 03.2022
Monitored police agencies, ensuring precise communication and effective emergency response
Handled high-stress incidents, making immediate decisions to coordinate multi-agency responses
Entered data into CAD, optimizing responder allocation and enhancing service efficiency
Provided pre-arrival medical instructions, mitigating adverse conditions and improving outcomes
Monitored multiple police frequencies simultaneously, processing complex communications while maintaining precise radio protocols and unit coordination
Streamlined emergency response protocols while handling high-volume calls, ensuring accurate information relay and optimal resource allocation
Maintained visual surveillance of grounds by foot and from a rover vehicle
CORRECTIONS OFFICER
Bucks County Corrections
01.2016 - 09.2019
Conflict de-escalation and resolution
Responding positively in demanding situations
Generate Reports and submit documents to Supervisors
Trained on procedures and protocols for maintaining the chain of evidence
Physically patrolled and visually inspected units, yards, buildings, prisoners, prisoner property and clothing, to ensure safety and security
Complied with and enforced security procedures for keys, equipment and supplies
Extensive training in report writing and documentation
Performed security observation duties and responded to emergencies
Successfully restrained and controlled inmates when circumstances deemed it necessary
COMBAT MEDIC
United States Army National Guard
10.2011 - 10.2019
Performed basic and advanced patient assessments
Complete tasks as needed such as patient triage and care, medication administration, and lab work
Ensured and maintained a clean and safe work environment
Effectively communicated with other personnel and facilitated teamwork
Proficient in vital signs, EKGs, sutures, IVs, drew blood, assessed patients, CPR and administered Immunizations
CPR and combat life support Instructor
Assisted in the creation of site SOP's and policies
Strictly adhered to all established HIPPA, OSHA, and PPE policies and regulations