JoAnna Mendiola
Portland,OR
Summary
Capable Patient Representative dedicated to providing superior support for patients in need of reliable information regarding insurance coverage, finance options and documentation requirements. Well-versed in scheduling and database management functions for streamlined communication and reduced correspondence backlogs. Excels at identifying client needs and concerns to improve engagement strategies and overall service.
Overview
29
29
years of professional experience
Work History
Patient Care Coordinator
Pacific Coast Dental
02.2004 - 01.2023
Managed the office by myself starting the new practice in 2004 for two doctors. Did insurance billing and verification. Collected insurance payments and patient payments. Set up treatment plans to go over with the patients. I know eaglesoft and qsi. I like to be the go to person for everything.
Patient Care Coordinator
Gentle Dental
06.1998 - 02.2004
Went over treatment plans with patients. Collected payments. Schedules for doctors and patients. Verified insurance.
Vault Teller/assistant Manager
Wells Fargo & Company
07.1994 - 06.1998
I trained tellers, filled the atm and balanced the vault. I backed up the manager in opening and closing. I filled any positions needed, even at other branches.
Education
1 Year - Administrative Assistant
My Hood Community College
Troutdale, ORDiploma -
Centennial High School Gresham Or
Gresham, OR05.1994
Timeline
Patient Care Coordinator
Pacific Coast Dental
02.2004 - 01.2023
Patient Care Coordinator
Gentle Dental
06.1998 - 02.2004
Vault Teller/assistant Manager
Wells Fargo & Company
07.1994 - 06.1998
1 Year - Administrative Assistant
My Hood Community College
Diploma -
Centennial High School Gresham Or
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