Joanna Mikucki
Copiague,NY
Summary
Accomplished Vice President of Business Development bringing 20 years leveraging industry and market trends to shape consultative approaches, customize valuable solutions and drive business growth. Seasoned in building key partnerships and customer relationships and employing competitive intelligence to capitalize on business opportunities.
Overview
9
9
years of professional experience
Work History
Vice President of Business Development
K-ARRAY
12.2023 - 06.2024
- Negotiated contracts with key clients, securing long-term commitments and favorable terms for the company.
- Optimized sales processes to improve efficiency and close rates on deals.
- Established robust pipelines of potential clients through effective networking initiatives.
- Formulated custom solutions for clients based on their unique requirements, resulting in enhanced satisfaction levels.
- Managed multiple proposals to effectively close the deal and be the liaison for the client.
- Managed the entire sales processes, until the final walk through.
- Worked with many High-Profile Clientele, “Disney Corporate, TIAA, Metropolitan Opera, MOMA.
- Worked with upper management on Market Strategies, Competition, Pipeline development.
- Coordinated Lunch and Learns with Interior Designers, Architect’s, Etc.
- Attended industry networking events, providing brand awareness in the NY Metro Area
- Weekly Sales meeting with the HQ Team (Italy) to provide updates on sale strategies
Vice President of Business Development
Dsg Metro
03.2021 - 12.2023
- Develop a comprehensive strategy to target businesses in the low voltage industry.
- Understanding each client's unique needs, preferences, opportunities.
- Works closely with Architect’s, Interior Designers, & General Contractors to fulfill clients’ needs on product
- expectations, installation, etc.
- Works closely with AV/Lighting Partners to close bids/quotes.
- Efficient execution of contracts, continuous customer service.
- Proactive identification of opportunities for upselling or cross-selling additional services.
- Explore opportunities to offer property development solutions to property managers.
- Attended industry events, conferences, and networking opportunities to build relationships with potential clients and key stakeholders. Establishing a strong professional network can lead to valuable business opportunities.
Director of Business Development
Audio Video Invasion
10.2020 - 02.2021
- Created business development opportunities and implemented strategy for client acquisition.
- Overall account management and development of assigned book of business.
- Manage a team of 5 Executive Sales Representatives.
- Handle client accounts through entire lifecycle, executing contracts, providing customer service,
- Advise clients on methods for maximizing return from services provided.
- Create RFPs/Proposals for qualified incoming leads/key decision makers.
- Work with clients (Broadridge Financial Group, W Hotel, Two Trees Management) in fulfilling AV orders
- Generated leads and capitalized on valuable business opportunities to bring in new company revenue
- Successful sales experience in the following areas: transportation, trucking/commercial transportation technology.
- Provided Salesforce Platform to utilize the statistical data/reporting and organize the clientele database.
Senior Account Manager
Smart Source Technologies
11.2018 - 03.2020
- Developed long-lasting client relationships by providing exceptional customer service and support.
- Enhanced communication between departments for more effective problem-solving and collaboration.
- Analyzed key competitors to respond to competitive threats.
- Coordinated efforts across teams to ensure seamless delivery of products and services to clients.
- Developed and executed account strategies resulting in a 40% increase in year over year revenue.
- Managed a team of 6 Executive Sales Representatives (Remotely- Chicago).
- Exceeded sales quota each quarter (Above 3 million each quarter) (Chicago Team).
- Directly responsible for overall account management and development of the assigned book of business.
- Worked with clients (Warner Media, Nexus Group, McCormack Property Management group), in fulfilling orders.
- Develop business plans (Covering sales revenue/expense controls).
- Negotiated contracts/RFPs with key decision makers.
- Coordinated exhibits, managed event budget and goals of tradeshow programs.
- Worked closely with third party production companies to manage client expectations.
- Assisting with on-site production ensuring union labor call is a positive experience.
Live Event Producer
Small Business Expo
06.2015 - 11.2018
- Orchestrated events across the USA, including organizing over 18 trade shows (averaging 1 show per week).
- Managed budgets of up to $100,000 for up to 15,000 attendees.
- Selected venues, revised contracts to limit firm liability
- Work with event sponsors to create agendas or programs, align speakers for function presentations.
- On-site manager for all company events, supervising installation & dismantling, exhibit house.
- Manage Workflow, maintenance schedules, exhibit booth storage, inventorying, of all exhibit assets
- Supervised all AV requirements for events; sound system set-up, videotaping and acoustical room set-up, and video and web-cast conferencing capabilities.
- Boosted client satisfaction through administration of on-site service requests and management of event logistics.
Education
Associate of Arts - Business Marketing
Nassau Community College
Garden City, NYSkills
- Customer Engagement
- Global Business Expansion
- Data-driven decision-making
- Operations Management
- Project management
- Business process improvement
- National account management
- Performance goals
- Excellent sales techniques
- Fortune 500 partner experience
- Reporting capabilities
- Cold calling
- Adept multi-tasker
- Analytics
- Strategic planning
- Business growth
- Proficient in HubSpot, Salesforce
- Analytical problem solver
- Excellent communicator
- Contract negotiation skills
Affiliations
- Member of Commercial Industrial Broker Society CIBS, CIBW
- National Association of Women In Construction
2024-Board Member of the Long Island Builders Institute
LIBI is an organization that works with many developers, architect's, Interior Designers. I was voted in by the board and LIBI peers.
Timeline
Vice President of Business Development
K-ARRAY
12.2023 - 06.2024
Vice President of Business Development
Dsg Metro
03.2021 - 12.2023
Director of Business Development
Audio Video Invasion
10.2020 - 02.2021
Senior Account Manager
Smart Source Technologies
11.2018 - 03.2020
Live Event Producer
Small Business Expo
06.2015 - 11.2018
Associate of Arts - Business Marketing
Nassau Community College