JOANNA NOLASCO
Cypress,CA
Summary
Dedicated professional with expertise in customer service, retail operations, inventory management, and team leadership. Experienced in training staff, managing cash transactions, and ensuring store organization. Committed to enhancing efficiency and driving team performance in dynamic environments.
Overview
1
1
year of post-secondary education
5
5
years of professional experience
Work History
Barista/Cashier
Starbucks
Garden Grove, CA
04.2025 - Current
- Prepared and served coffee, tea, beverages, and food, ensuring high quality and efficiency.
- Took customer orders and processed payments, delivering friendly and efficient service.
- Ensured cleanliness and organization of store environment to promote a welcoming atmosphere.
- Washed dishes and cleaned kitchen equipment, maintaining sanitation in back-of-house areas and work areas.
Operations Assistant Manager / Assistant Store Manager
D'Festa LA
Buena Park, CA
06.2024 - 12.2024
- Established retail store layout and designed floor plans to optimize customer flow before opening.
- Managed inventory, purchased daily operating supplies, and maintained store stock
- Conducted interviews and hired employees; trained 20+ staff on exhibit and retail operations to enhance service quality.
- Created employee schedules and submitted bi-weekly payroll.
- Coordinated social media content and organized K-pop fan events and celebrity store events to drive foot traffic.
Overnight Stocking Associate
Walmart
Long Beach, CA
06.2022 - 09.2024
- Stocked and organized merchandise to ensure product availability during store hours.
- Collaborated with team members to support efficient store operations and uphold inventory accuracy.
- Ensured efficient store operations by lifting and transporting merchandise that weighed between 10 to 50 lbs.
Assistant Manager
Sally Beauty
Moreno Valley, CA
08.2021 - 06.2022
- Opened and closed store, ensuring accurate cash and check deposits for daily operations.
- Managed inventory levels and supported customers in product selection and inquiries to enhance shopping experience.
- Processed online pickup and delivery orders while addressing customer inquiries to maintain service efficiency.
- Participated in weekly regional manager meetings focused on sales and team productivity.
Education
Associate of Arts - Psychology
Cypress College
Cypress, CA 08.2025 - 10.2026
Skills
- Beverage Preparation
- Customer Service
- Cash Handling
- Retail Sales
- Store Operations
- Inventory Management
- Scheduling
- Employee Training
- Team Leadership
- Food Safety Standards
- Sanitation Procedures
- Workplace Safety
Timeline
Associate of Arts - Psychology
Cypress College
08.2025 - 10.2026
Barista/Cashier
Starbucks
04.2025 - Current
Operations Assistant Manager / Assistant Store Manager
D'Festa LA
06.2024 - 12.2024
Overnight Stocking Associate
Walmart
06.2022 - 09.2024
Assistant Manager
Sally Beauty
08.2021 - 06.2022