JOANNA OJO
Canton,GA
Summary
Experienced with handling customer interactions and resolving issues promptly. Utilizes communication and empathy to build strong customer relationships. Track record of maintaining high customer satisfaction and fostering loyalty.
Overview
3
3
years of professional experience
Work History
Student Office Assistant
University Human Resourses
09.2024 - Current
- Answer inquiries via phone calls, written communication, or in person
- Serve as the front line contact for applicants/employees regarding circumstances or questions
- Performing administrative activities
Medical Receptionist
Favor Family Medical Practice
06.2022 - Current
- Professionally greets patients, manages schedules, addresses inquiries, updates records, and notifies providers of patient arrivals
- Verifies financial records, collects charges, and maintains office inventory
Education
Bachelor of Science - Nutritional Sciences Major
University of Georgia
Athens, GA05-2028
High School - undefined
Cherokee High School
Canton, GA05.2024
Skills
- Effective Time Management
- Attention to Detail
- Multitasking
- Interpersonal Communication
- Critical Thinking
- Talented Customer Services
Awards
Georgia Certificate of Merit (2023), Most Outstanding Senior (2024), AP Scholar with Distinction (2024), University of Georgia Presidential Scholar (2024)
Timeline
Student Office Assistant
University Human Resourses
09.2024 - Current
Medical Receptionist
Favor Family Medical Practice
06.2022 - Current
High School - undefined
Cherokee High School
Bachelor of Science - Nutritional Sciences Major
University of Georgia
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