JOANNA OLEJNIK
Wales,WI
Summary
Detail-oriented professional with experience in process creation, staff management, and data confidentiality. Demonstrates strong organizational skills and clear communication while supporting financial workflows. Flexible and adept at managing multiple responsibilities, with a commitment to meeting organizational needs and enhancing brand reputation. Ready to embrace new opportunities for growth.
Overview
13
13
years of professional experience
Work History
Parish Administrative Assistant / Administrative Secretary
St. Joan of Arc & St. Catherine of Alexandria
Waukesha County, USA
11.2022 - Current
- Acted as a professional point of contact for parishioners, ministry leaders, and vendors.
- Manage and maintain confidential parish, student, and sacramental records.
- Provided administrative and operational support to both parish offices, including scheduling, cleaning, paperwork filing, and improving standard operating procedures.
- Entered data into parish databases accurately and efficiently.
- Coordinated VBS program, overseeing enrollment, developing communication strategy, and executing program activities.
Data Redactor and File Analysis
Surefire Data Solutions
Brookfield, USA
11.2016 - 01.2019
- Redacted sensitive and legal documents, ensuring accuracy and confidentiality in compliance with regulations.
- Identified and corrected document errors, enhancing data integrity and reliability.
- Processed data remotely, maintaining high attention to detail to ensure accurate outcomes.
Support & Data Entry Specialist
Cilio Technologies
Brookfield, USA
06.2013 - 01.2018
- Reviewed and resolved failed order transactions for major retail and Fortune 500 clients.
- Resolved pricing issues, PO discrepancies, and customer support tickets to enhance client satisfaction.
- Presented audit results to internal teams and management to inform decision-making.
- Managed tasks independently in remote office environment to ensure consistent workflow.
Office Manager
DeMark’s Building Maintenance Solutions
Waukesha, USA
03.2014 - 06.2016
- Oversaw cash-flow forecasting and budgeting to ensure financial stability.
- Managed payroll, staff scheduling, and invoicing using QuickBooks to streamline operations.
- Scheduled service routes for commercial and residential clients to optimize service delivery.
Education
High School Diploma -
Washington Park High School
Racine, WISome College Coursework Completed -
Colorado Technical University
Colorado SpringsSkills
- Office operations support
- Front office operations management
- Problem-solving
- Confidential recordkeeping
- Data entry
- QuickBooks proficiency
- Financial tracking
- Scheduling and calendar management
- Document creation
- Customer service
- Office supply management
- Office coordination
- Program coordination
- Event planning
- Team building
- Time management
Unique Skills
- Improved office processes to save time and work flows.
- Administrative Operations Support across multiple ministries and departments.
- Front Office Operations Management: Improved efficiency by designing clear work flows, organizing documentation systems, and maintaining a fast-paced, high traffic office with professionalism.
- Demonstrated flexibility and strong problem-solving skills in an office where priorities, staffing, and procedures changed regularly.
- Confidential Recordkeeping for Parish Staff serving the Archdiocese of Milwaukee.
- Data Entry & Accuracy.
- QuickBooks & Financial Tracking.
- Scheduling & Calendar (Google & Outlook).
- Document creation (Word, Excel, Google Sheets).
- Customer Service (Phone, Email, Text).
Timeline
Parish Administrative Assistant / Administrative Secretary
St. Joan of Arc & St. Catherine of Alexandria
11.2022 - Current
Data Redactor and File Analysis
Surefire Data Solutions
11.2016 - 01.2019
Office Manager
DeMark’s Building Maintenance Solutions
03.2014 - 06.2016
Support & Data Entry Specialist
Cilio Technologies
06.2013 - 01.2018
High School Diploma -
Washington Park High School
Some College Coursework Completed -
Colorado Technical University