Joanna Moorehead
Colorado Springs,CO
Summary
To assess the strengths and weaknesses that is available. To continue to purse training and development opportunities. And to be willing to share expertise. Assistant Bookkeeper with advanced level financial record keeping experience of difficult, complex nature. People person with great communication skills, passionate about bookkeeping and solving problems. Thorough knowledge of modern methods used in keeping and checking financial records and reports. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level bookkeeping position in financial environment. Ready to help team achieve company goals.
Overview
16
16
years of professional experience
Work History
Volunteer Bookkeeper Assistant
St. John's Baptist Church
04.2020 - Current
- Coordinated data entry for employee expenses and payroll management
- Reconciled accounts against statements & independently resolved variances
- Verified and input transaction data to maintain meticulous financial records
- Printed financial business report
- Printed Sunday school report monthly
- Reviewed weekly mail and paid bills
- Counted churches tithes and offering
- Filled out weekly financial sheet
- Made weekly bank deposits
- Worked independently during pandemic
- Business reports are clearer
Consumer
Service Company, Service Professional
Colorado Springs, Co
10.2015 - Current
- Prepares and follows up on all accounts placed in house legal process
- Assists Legal Collectors in maintaining combined route
- Prepares summons and complaints and garnishments for attorney review
- Sends prepared legal papers out to process server
- Manages civil docket calendar
- Ensures all pertinent documents and files prepared or generated through efforts of litigation process are saved electronically
- E-files miscellaneous documents into court systems
- Recommends new and effective means for handling flow of paperwork
- Works all accounts in timely manner and ensures accounts still meet criteria for litigation
- Knowledgeable on federal and state laws and regulations pertaining to collection industry
- Preparing and sending with server summons and complaint
- Preparing, printing, filing, and sending out Garnishments
- Filling all notices and Satisfaction of Judgment
- Working re-dates and finding new addresses for summons & complaint that come back to us with bad addresses
Volunteer Bookkeeper Assistant
Independent Missionary Baptist Church
01.2014 - 04.2020
- Coordinated data entry for employee expenses and payroll management
- Reconciled accounts against statements & independently resolved variances
- Verified and input transaction data to maintain meticulous financial records
- Printed financial business report
- Printed Sunday school report monthly
- Reviewed weekly mail and paid bills
- Counted churches tithes and offering
- Filled out weekly financial sheet
- Made weekly bank deposits
- Able to work independently when needed
Customer Service Sales Representative
Time Warner Cable, COLORADO SPRINGS
Colorado
08.2009 - 09.2015
- Developed high empathetic customer relationship
- Answered inbound and outbound calls from customers in professional manner
- Researched information using multiple resources and route call to appropriate resource
- Provided customers with product and service information and resolve customers concerns and complaints
- Entered customer information in system and identify and escalate priority issues
- Provided follow up customer calls when necessary
- Demonstrated strong data entry, typing skills and computer skills
- Re -directed and over came sales objections by employing persuasive communication skills
- Entered in monthly drawings when sale goals are met
Education
Associate of Science - Accounting
Stratford Career Institute
St. Albans, VA01.2031
Associate Degree in Business - Business Management
Stratford Career Institute
St. Albans, VA01.2020
Associate of Science - Programming in BAsic
Harcourt Learning Direct
Scranton, PA03.1999
Skills
- Data Entry and 10-Key
- Creative Problem Solving
- Account Auditing
- QuickBooks
- Communication
- Prioritizing
- Technical Skills
- Initiative and Problem-solving abilities
- Customer Service
- Multitasking
- Interpersonal Skills
- Dependable
- Proficient in Microsoft Office
- Critical Thinking
Timeline
Volunteer Bookkeeper Assistant
St. John's Baptist Church
04.2020 - Current
Consumer
Service Company, Service Professional
10.2015 - Current
Volunteer Bookkeeper Assistant
Independent Missionary Baptist Church
01.2014 - 04.2020
Customer Service Sales Representative
Time Warner Cable, COLORADO SPRINGS
08.2009 - 09.2015
Associate of Science - Accounting
Stratford Career Institute
Associate Degree in Business - Business Management
Stratford Career Institute
Associate of Science - Programming in BAsic
Harcourt Learning Direct
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