Summary
Overview
Work History
Education
Skills
Timeline
Generic

Joanna Pitzulo

Wilmer,AL

Summary

Knowledgeable certified medical assistant with exceptional background over several years handling clinical environments. Quality-driven and safety-oriented with excellent interpersonal and relationship-building abilities. Dedicated and empathetic offering years of experience in direct patient care.

Overview

5
5
years of professional experience

Work History

Grandfriends Program Coordinator

Via Fitness Center @ Grandfriend’s Daycare
Mobile, AL
08.2023 - Current
  • Engaged clients by conversing and participating in activities and hobbies.
  • Developed strong and trusting rapport with patients to facilitate smooth, quality care.
  • Redirected clients with memory issues, providing safety guidance protection.
  • Planned and prepared nutritious meals and snacks to meet diabetic, low sodium and high protein diets.
  • Monitored vital signs such as pulse rate, respiration rate, and blood pressure.
  • Developed and implemented program activities according to established goals and objectives.
  • Maintained up-to-date records related to program activities.
  • Ensured compliance with HIPAA regulations regarding confidentiality of information.

Safety Companion

Mobile Infirmary
Mobile, AL
09.2020 - 08.2023
  • Communicated with patients to determine feelings, need for assistance or social and emotional support.
  • Documented information in patient charts and communicated status updates to interdisciplinary care team.
  • Documented and reported observations of patient behavior, complaints or physical symptoms to nurses.
  • Answered patient call signals and signal lights to determine patients' needs.
  • Provided physical support to assist patients with bathing, dressing and toileting.
  • Measured and recorded food and liquid intake and output, reporting changes to medical or nursing staff.
  • Safeguarded patient privacy with strict adherence to HIPAA protocols.

Education

Certified Clinical Medical Assistant

Victory Professional Development Center
Mobile, AL
07-2024

High School Diploma -

Mary G Montgomery High School
Semmes, AL
05.2016

Some College (No Degree) - General Education

Bishop State Community College
Mobile, AL

Skills

  • Progress Documentation
  • Behavioral Management
  • Incident Reporting
  • Compassionate Communication
  • Problem-Solving
  • Dependable and Responsible
  • Multitasking and Organization
  • Emergency Medical Instruction
  • Basic Life Support Knowledge
  • Computer Skills
  • Works Well Under Pressure
  • Decision-Making
  • Teamwork and Collaboration
  • Critical Thinking
  • Patient-focused care
  • HIPAA Compliance
  • Calm and level-headed under duress

Timeline

Grandfriends Program Coordinator

Via Fitness Center @ Grandfriend’s Daycare
08.2023 - Current

Safety Companion

Mobile Infirmary
09.2020 - 08.2023

High School Diploma -

Mary G Montgomery High School

Some College (No Degree) - General Education

Bishop State Community College

Certified Clinical Medical Assistant

Victory Professional Development Center

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Joanna Pitzulo