Joanna Priest
Wappapello,MO
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments. Experience delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data entry and database administration.
Overview
10
10
years of professional experience
Work History
Administrative Assistant
Three Rivers College
2023.01 - Current
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Executed record filing system to improve document organization and management.
- Scheduled office meetings and client appointments for staff teams.
- Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
- Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.
- Coordinated and scheduled meetings and conference calls to optimize scheduling of senior staff.
- Assisted development and implementation of new administrative procedures.
- Managed filing system, entered data and completed other clerical tasks.
- Managed department budgets and generated financial reports for management review.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
- Volunteered to help with special projects of varying degrees of complexity.
Seasonal Specalist
Dillards
2013.10 - 2018.03
- Educated customers about product features and benefits to aid in selecting best options for each individuals' needs.
- Provided first-rate service to all customers and potential customers.
- Built rapport with customers and assessed needs to make product recommendations and upsell.
- Demonstrated product features, answered questions and persuasively overcame objections.
- Drafted, finalized and submitted paperwork to complete sales.
- Created and implemented sales strategies to successfully meet company targets.
Education
Bachelor of Arts - Political Science/ Business Management
University of Missouri - St Louis
St Louis, MO05.2024
Associate of Arts - Pre-Law
Three Rivers College
Poplar Bluff, MO12.2022
Skills
- SAP Crystal Reports
- Detailed Meeting Minutes
- Customer Service
- IBM Power Systems Software
- Microsoft Outlook
- Excel Spreadsheets
- Mail Management
- Meeting Minutes
- Microsoft Windows
- Advanced MS Office Suite Knowledge
- Travel Administration
- Business Writing
- Adobe Systems Adobe Photoshop
- Remote Conferencing
- Travel Coordination
- Time Management
- Records Preparation
- Administrative Support
- Judgment and Decision-Making
- Meeting Note-Taking
Timeline
Administrative Assistant
Three Rivers College
2023.01 - Current
Seasonal Specalist
Dillards
2013.10 - 2018.03
Bachelor of Arts - Political Science/ Business Management
University of Missouri - St Louis
Associate of Arts - Pre-Law
Three Rivers College
Similar Profiles
Taylor GamblingTaylor Gambling
Clinical Student Nurse at Three Rivers CollegeClinical Student Nurse at Three Rivers College
Trey RakesTrey Rakes
Assistant Men's Basketball Coach at Three Rivers CollegeAssistant Men's Basketball Coach at Three Rivers College
Mohammad KabnyMohammad Kabny
Student Worker - Tutoring Center Assistant at Three Rivers Community CollegeStudent Worker - Tutoring Center Assistant at Three Rivers Community College