Jo'Anna Reed
Manahawkin,NJ
Summary
To obtain a position that will enable me to utilize and enhance my skills
Experienced with providing compassionate care and support to individuals with diverse needs. Utilizes effective communication and problem-solving skills to enhance patient well-being. Track record of building trusting relationships and adapting to changing care requirements.
Overview
25
25
years of professional experience
Work History
Private Caregiver
Self-employeed
Manahawkin, NJ
05.2025 - Current
- Provided daily assistance with personal care and hygiene needs for clients.
- Developed personalized care plans based on individual client requirements and preferences.
- Monitored and documented client health status, reporting changes to healthcare professionals.
- Assisted clients with mobility and transportation to appointments, ensuring safety and comfort.
- Collaborated with family members to communicate care updates and address concerns effectively.
- Trained new caregivers on best practices in patient handling and care protocols.
- Managed medication schedules, ensuring timely administration as prescribed by physicians.
- Maintained clean, safe, and well-organized patient environment.
- Provided emotional support and companionship to patients, promoting overall wellbeing.
- Handled household management tasks like laundry, light housekeeping and grocery shopping leading to a well-maintained living space.
- Assisted with personal hygiene tasks such as bathing, grooming, and dressing.
Private Babysitter
Self-employeed
Manahawkin, NJ
01.2016 - 05.2025
- Organized recreational outings to promote social interaction and physical activity.
- Ensured child safety by closely monitoring indoor and outdoor play environments.
- Developed strong relationships with both parents and children, fostering trust and open communication.
- Prepared nutritious meals and snacks to meet dietary needs of the children.
- Promoted educational development by assisting with homework and school projects.
- Planned creative arts and crafts projects to encourage self-expression and creativity in children.
- Played games, worked on puzzles, coloring.
Sales Associate
Destination Maternity Corp
02.2011 - 05.2012
- I held the responsibility to open/close the store on time.
- Bank on designated days to drop off store deposits
- Recorded bank drops on company log
- Maintained loss prevention to a minimum and increase Sales, which was my company's goal.
- Provide an exceptional customer experience by ensuring the customer is always the priority
- I participated in company conference calls, inventory counts, labor scheduling using an excel program our company had developed and weekly payroll.
Enrollment Coordinator
Liberty Health Advantage
New York City, New York
02.2007 - 05.2008
- Responsible for processing and analyzing membership records.
- Create and maintain accurate membership records by utilizing a variety of programs and systems.
- Assist with processing weekly and monthly error reports.
- Provide research and resolution on member records to include identifying and calculating required retro activity.
- Reconcile membership reports utilizing department resources to include reports, systems, and co-workers.
- Ensure membership records are accurate and current by performing random audits and applying regulatory and department guidelines.
- Responsible for obtaining a working knowledge of all internal and external systems, as required, to create and maintain accurate accounts.
- Responsible for identifying potential problems and notifying Manager and appropriate departments for resolution.
- Responsible for developing schedules and reports.
Medical Assistant
NY Specialists in Medical Weight Control
11.2006 - 02.2007
- Patient examination and treatment assistance (Performed vital signs, EKG, spirometry and phlebotomy)
- Administrative and clinical procedures
- Clinical duties
- Medical records
- Medical office procedures
- Patient set-up
SWITCHBOARD OPERATOR
ENT & Allergy
09.2000 - 07.2001
- Answered a multi-line switchboard on behalf of five doctors
- Took messages and scheduled appointments for five different doctors
- Assisted with Medical Billing for the company
Education
Associate Degree Of Occupational Studies - Medical Assisting
Mandl, The College of Allied Health
01.2006
Skills
- Microsoft Word (Intermediate)
- Outlook (Intermediate)
- Excel (Intermediate)
- Compassionate patient care
- Routine maintenance responsibilities
- Emotional support
- Meal preparation
- Compassionate caregiving
- Behavior redirection
- Personal hygiene assistance
- Daily living assistance
Timeline
Private Caregiver
Self-employeed
05.2025 - Current
Private Babysitter
Self-employeed
01.2016 - 05.2025
Sales Associate
Destination Maternity Corp
02.2011 - 05.2012
Enrollment Coordinator
Liberty Health Advantage
02.2007 - 05.2008
Medical Assistant
NY Specialists in Medical Weight Control
11.2006 - 02.2007
SWITCHBOARD OPERATOR
ENT & Allergy
09.2000 - 07.2001
Associate Degree Of Occupational Studies - Medical Assisting
Mandl, The College of Allied Health