Jo'Anna Reed
Manahawkin,NJ
Summary
To obtain a position that will enable me to utilize and enhance my skills
Experienced with providing compassionate care and support to individuals with diverse needs. Utilizes effective communication and problem-solving skills to enhance patient well-being. Track record of building trusting relationships and adapting to changing care requirements.
Overview
25
25
years of professional experience
Work History
Private Caregiver
Self-employeed
05.2025 - Current
- Provided daily assistance with personal care and hygiene needs for clients.
- Developed personalized care plans based on individual client requirements and preferences.
- Monitored and documented client health status, reporting changes to healthcare professionals.
- Assisted clients with mobility and transportation to appointments, ensuring safety and comfort.
- Collaborated with family members to communicate care updates and address concerns effectively.
- Trained new caregivers on best practices in patient handling and care protocols.
- Managed medication schedules, ensuring timely administration as prescribed by physicians.
- Maintained clean, safe, and well-organized patient environment.
- Provided emotional support and companionship to patients, promoting overall wellbeing.
- Handled household management tasks like laundry, light housekeeping and grocery shopping leading to a well-maintained living space.
- Assisted with personal hygiene tasks such as bathing, grooming, and dressing.
Private Babysitter
Self-employeed
01.2016 - 05.2025
- Organized recreational outings to promote social interaction and physical activity.
- Ensured child safety by closely monitoring indoor and outdoor play environments.
- Developed strong relationships with both parents and children, fostering trust and open communication.
- Prepared nutritious meals and snacks to meet dietary needs of the children.
- Promoted educational development by assisting with homework and school projects.
- Planned creative arts and crafts projects to encourage self-expression and creativity in children.
- Played games, worked on puzzles, coloring.
Sales Associate
Destination Maternity Corp
02.2011 - 05.2012
- I held the responsibility to open/close the store on time.
- Bank on designated days to drop off store deposits
- Recorded bank drops on company log
- Maintained loss prevention to a minimum and increase Sales, which was my company's goal.
- Provide an exceptional customer experience by ensuring the customer is always the priority
- I participated in company conference calls, inventory counts, labor scheduling using an excel program our company had developed and weekly payroll.
Enrollment Coordinator
Liberty Health Advantage
02.2007 - 05.2008
- Responsible for processing and analyzing membership records.
- Create and maintain accurate membership records by utilizing a variety of programs and systems.
- Assist with processing weekly and monthly error reports.
- Provide research and resolution on member records to include identifying and calculating required retro activity.
- Reconcile membership reports utilizing department resources to include reports, systems, and co-workers.
- Ensure membership records are accurate and current by performing random audits and applying regulatory and department guidelines.
- Responsible for obtaining a working knowledge of all internal and external systems, as required, to create and maintain accurate accounts.
- Responsible for identifying potential problems and notifying Manager and appropriate departments for resolution.
- Responsible for developing schedules and reports.
Medical Assistant
NY Specialists in Medical Weight Control
11.2006 - 02.2007
- Patient examination and treatment assistance (Performed vital signs, EKG, spirometry and phlebotomy)
- Administrative and clinical procedures
- Clinical duties
- Medical records
- Medical office procedures
- Patient set-up
SWITCHBOARD OPERATOR
ENT & Allergy
09.2000 - 07.2001
- Answered a multi-line switchboard on behalf of five doctors
- Took messages and scheduled appointments for five different doctors
- Assisted with Medical Billing for the company
Education
Associate Degree Of Occupational Studies - Medical Assisting
Mandl, The College of Allied Health
01.2006
Skills
- Microsoft Word (Intermediate)
- Outlook (Intermediate)
- Excel (Intermediate)
- Compassionate patient care
- Routine maintenance responsibilities
- Emotional support
- Meal preparation
- Compassionate caregiving
- Behavior redirection
- Personal hygiene assistance
- Daily living assistance
Timeline
Private Caregiver
Self-employeed
05.2025 - Current
Private Babysitter
Self-employeed
01.2016 - 05.2025
Sales Associate
Destination Maternity Corp
02.2011 - 05.2012
Enrollment Coordinator
Liberty Health Advantage
02.2007 - 05.2008
Medical Assistant
NY Specialists in Medical Weight Control
11.2006 - 02.2007
SWITCHBOARD OPERATOR
ENT & Allergy
09.2000 - 07.2001
Associate Degree Of Occupational Studies - Medical Assisting
Mandl, The College of Allied Health