Joanna Remble
Humble,TX
Summary
Organized Healthcare Administrator with outstanding record of communicating with members of staff to provide administrative needs and requirements. Conducted meetings with staff concerning budgets, program management and compliance. Consistently achieved outstanding ratings for quality care and community presence.
Overview
8
8
years of professional experience
Work History
Lead Medical Assistant
Ochsner Health Center
Baton Rouge, Louisiana
08.2019 - 05.2022
- Precepted newly hired medical assistants to train each on office procedures and important tasks.
- Triaged incoming calls for provider to determine callers' needs for immediate appointments or scheduled visits.
- Monitored office procedures to correct problems and implement proactive improvements for better patient flow.
- Met operational targets consistently by guiding and motivating medical assistant team to effectively handling administrative and clinical needs.
- Enforced department policies and procedures to keep team operating effectively and delivering top-notch care.
- Protected patients and staff from infection risks by routinely cleaning and disinfecting common areas and patient rooms.
- Sanitized, restocked and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions and prepared for physician examinations.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Called and faxed pharmacies to submit prescriptions and refills.
- Collected and documented patient medical information such as blood pressure and weight.
- Taught patients about medications, procedures and care plan instructions.
Medical Assistant
Our Lady Of The Lake Hospital
Baton Rouge, Louisiana
10.2014 - 12.2016
- Sanitized, restocked and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms and allergies.
- Directed patients to exam rooms, fielded questions and prepared for physician examinations.
- Collected and documented patient medical information such as blood pressure and weight.
- Performed clerical duties, such as word processing, data entry, answering phones and filing.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Called and faxed pharmacies to submit prescriptions and refills.
- Scheduled appointments, registered patients and distributed sample pharmaceuticals as prescribed.
Supply Specialist
US Army
Fort Campbell North, KY
10.2009 - 02.2013
- Reviewed supply policies, plans and procedures to resolve issues impacting logistics operations and supply accountability.
- Synchronized supply chains to optimize inventory and service procedures.
- Established local policies for Installation Property Management and provided subsequent revisions.
- Created work instructions to align with Project Management Business Process (PMBP) and ISO standards.
- Trained and coached supply team members on issues concerning Installation Property Accountability to realize compliance, cost savings and efficiency.
- Maintained and managed HAZMAT program.
- Determined, rectified and noted performance factors by identifying trends affecting supply accountability.
- Trained staff on acquisition, accounting and lifecycle management for organization.
- Revised customer assistance materials to communicate compliance with new directives while improving operations and guidance.
- Evaluated supply policies, plans and procedures to identify inefficiencies and problems impacting logistics operations and supply accountability.
- Maintained audit trails to adhere to performance requirements.
- Mentored and guided supply team members on solving problems related to accountability and meet regulatory requirements.
Education
Bachelor of Arts - Health Care Administration
Ashford University
San Diego, CA05.2022
Diploma - Medical Assistant
Remington College - Baton Rouge
Baton Rouge, LA10.2014
High School Diploma -
Hammond High Magnet School
Hammond, LA05.2009
Skills
- Pharmacy Relations
- Wound Care
- Diagnostic Testing
- Cleaning and Organizing
- Examination Preparation
- Patient Relations
- Operating EKG Equipment
- Updating Medical Records
- Coordinating Drug Refills
- Recording Vital Signs
- Medical Terminology
- Height and Weight Measurement
- Proper Sterilization Techniques
- Account Updates
- Lab Specimens and Collections
- Wound Care and Irrigation
- Holter Monitoring
- Rapid Strep Testing
- Medical Assistance
- Inventory and Supply Management
- Performing EKGs
- Dressing Removal
- Pulse Oximetry
- Medical History Collection
- Answering Questions
- HIPAA Compliance
- Cardiopulmonary Resuscitation (CPR)
- Injury Treatment
- Vision and Hearing Tests
- Performing Urinalysis
- Patient History Documentation
- Hazardous Waste and Disposal
- Employee Work Scheduling
- Policy and Program Development
- In-Service Programs
- Floor Assignments
- Staffing Requirements
- Employee Training Program
Timeline
Lead Medical Assistant
Ochsner Health Center
08.2019 - 05.2022
Medical Assistant
Our Lady Of The Lake Hospital
10.2014 - 12.2016
Supply Specialist
US Army
10.2009 - 02.2013
Bachelor of Arts - Health Care Administration
Ashford University
Diploma - Medical Assistant
Remington College - Baton Rouge
High School Diploma -
Hammond High Magnet School
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