Jo Anna Riley

• Prepared and Issued invoices to customers for completed service work.
• Manage time and material on all calls before billing to insure all customers are charged appropriately and Accurately
• Managed account balances and resolved any billing inconsistencies.
• Reconciled account discrepancies
  Met month end deadline
  Communicate effectively with team members and other staff
• Demonstrated strong attention to detail by identifying and correcting minor errors before they escalated into major issues, contributing to overall accuracy in billing processes.
• Conducted thorough audits of client accounts to identify discrepancies, enabling prompt resolution of any issues.
• Contributed to process improvements within the department by actively participating in brainstorming sessions, offering suggestions, and implementing approved changes.

• Manage time and material on all calls before billing to insure all customers are charged appropriately and Accurately
• Managed account balances and resolved any billing inconsistencies
• Reconciled account discrepancies
• Met month end deadline
• Created invoice for completed service work
• Communicate effectively with team members and other staff.
• Demonstrate full knowledge of billing department and processes.
• Developed customized billing reports supporting informed decision-making processes.
• Established clear communication channels between departments to promote seamless coordination in all aspects of the billing process.

• Prepare and verify a variety of accounting and financial records
• Record accounts payable data: review information to ensure accurate reporting
• Verify files, records and documentation of vendor invoices including purchase requisitions, purchase orders, receipts and payments
• Perform a range of clerical accounting duties in support of the purchasing and inventory function, including data entry, scanning documents, filing and maintain the confidentiality of all records and safeguard payment information
• Created daily pick ticket reports, Suggested reorder reports, requisitions, Stock Log, Receiving report and reorder reports through document manager.

• Coordinated and communicate price quotes, terms of sales,

delivery dates and service obligations to buyers and ticket sellers for entertainment events.

• Address customer inquiries via email, telephone calls or in person, providing prompt response or follow-up. Work with CEO and operation directors to develop top skills in ticket sales, service and marketing to all competition.
• Entered new item pricing into point of sales/Auto processing system to maintain accuracy for all ticket pricing.
• Conducted research into current trends within the marketplace to help establish pricing for the organization's products and services.
• Provided cost estimates by documenting relevant information into job internal database to provide the best ticket price, seating location and event.

• Implemented cost control measures such as bulk purchasing discounts and long-term contracts to maximize profitability.
• Review and source purchase requisition orders for low inventory. Run all open alert parts requisition data reports.
• Minimized risks associated with fluctuating exchange rates by closely monitoring currency markets and adjusting procurement strategies accordingly.
• Purchase outside labor materials from various vendors based off year to date usage.
• Coordinated international purchasing activities, navigating complex import regulations to ensure compliance with local laws and customs requirements.
• Streamlined procurement processes, resulting in shorter lead times and improved inventory management.
• Create monthly material data spread sheets for low are out of stock product.
• Interact with suppliers on product, materials and price break to optimize cost and savings.
• Research purchasing quality products and materials.
• Create monthly price change and adjustment roll ups based off variances caused by fluctuations in purchase price.
• Demonstrated monthly cycle count, review and updated daily raw material reports