Joanna Rodriguez

Winter Haven ,FL

Summary

Proven in enhancing customer satisfaction and team efficiency, my tenure at Lake Alfred Diner and Julias Spa showcases exceptional communication and multitasking skills. Achieved significant improvements in service delivery by leveraging strong collaboration and time management abilities, focusing on impactful customer service achievements.

Work History

Host

Lake Alfred Diner

Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.
Contributed to team success through effective communication and cooperation with coworkers and management.
Ensured smooth operations during shift changes by communicating relevant information between incoming and outgoing staff members.

Customer Service Representative

Julias Spa

Responded to customer requests for products, services, and company information.
Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.

Education

High School Equivalency Diploma

2023

Skills

Customer service
Team collaboration
Multitasking proficiency

Effective time management
Exceptional communication

Languages

Spanish

Native or Bilingual

English