Joanna Rogers
Moorpark,CA
Summary
Versatile Medical Administrative Assistant passionate about patient care and aptitude for front desk duties as demonstrated over 10 years. Skilled in appointment scheduling, efficient data entry, health records maintenance and insurance billing tasks. Additional strengths include staff communication and digital data input. Positive and upbeat with excellent communication skills. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment.
Overview
17
17
years of professional experience
Work History
Medical Assistant
Spanish Hills Interventional Pain Specialist
04.2022 - Current
- Directed patients to exam rooms, fielded questions and prepared for physician examinations.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Taught patients about medications, procedures and care plan instructions.
- Prepared patients for X-rays, electrocardiograms, suture removal and dressing changes.
- Obtained client medical history, medication information, symptoms and allergies.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Promoted office efficiency, coordinating charts, completing insurance forms and helping patients with diverse needs.
- Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
- Prepared initial patient charts for admission.
- Obtained pre- and post-treatment vital signs and weight.
- Sanitized, restocked and organized exam rooms and medical equipment.
- Called and faxed pharmacies to submit prescriptions and refills.
- Scheduled appointments, registered patients and distributed sample pharmaceuticals as prescribed.
Medical Assistant/Manager
Westlake Orthopedics
02.2019 - 01.2022
- Schedule surgeries, obtain pre-authorizations and verified insurances
- Administered medications and orthopedic medical procedures, including suturing, wound care and debridement
- Handle workers comp appointments and approvals
- Used intake and screening instruments to conduct assessment of needs and to obtain complete medical history
- Maintained work areas in patient rooms in clean, neat and appropriately sterilized condition to meet any demand
- Documented full medical histories, treatment progress and evaluation data in EMA
- Manage day to day operations of the office
- Completed in-depth physical evaluations and gathered patient medical data to complete speedy, successful office visits
- Provided proper scheduling of patients, ensuring timely and effective allocation of resources and calendars
- Created and managed electronic patient records, encompassing data entry and administrative functions related to insurance, billing and accounts receivable
- Assessed processes and procedures, complying with OSHA and HIPAA regulations
- Addressed and remedied all patient or team member issues.
- Directed patients to exam rooms, fielded questions and prepared for physician examinations.
- Taught patients about medications, procedures and care plan instructions.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Ordered and prepared reagents and supplies.
- Promoted office efficiency, coordinating charts, completing insurance forms and helping patients with diverse needs.
- Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
- Prepared initial patient charts for admission.
- Obtained pre- and post-treatment vital signs and weight.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Gathered forms and copied insurance cards to collect patient information for billing and insurance filing.
- Performed clerical duties, such as word processing, data entry, answering phones and filing.
- Called and faxed pharmacies to submit prescriptions and refills.
- Compiled necessary documents for surgical billing packages.
Medical Assistant
Conejo Children's Medical Group
12.2016 - 09.2019
- Obtained client medical history, including medication information, symptoms and allergies
- Scheduled appointments, registered patients and distributed sample pharmaceuticals as prescribed
- Collect blood, tissue, or other laboratory specimens, log the specimens, and prepare them for testing
- Tested and recorded blood glucose levels
- Directed patients to exam rooms, fielded questions and prepared for physician examinations
- Obtained pre- and post-treatment vital signs and weight.
Medical Assistant
Vista Del Mar Medical Group
11.2014 - 12.2015
- Prepared and administered medications to alleviate patient symptoms
- Enhanced patient outcomes by providing knowledgeable education on procedures, medications and other physician instructions
- Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment
- Scheduled appointments, registered patients and distributed sample pharmaceuticals as prescribed
- Adhered to strict HIPAA guidelines at all times to protect patient privacy.
Receptionist/Medical Records
Ojai Valley Family Medicine Group
06.2007 - 08.2012
- Maintained current and accurate medical records for over 100 patients
- Organized paperwork such as charts and reports for office and patient needs
- Used computerized data management systems to organize immense datasets and coordinate care details for large patient bases
- Assessed and forwarded procedure and service details to correct coding staff to best categorize for insurance purposes
- Checked patient data including insurance, demographic and health history to keep information current.
Education
Associate of Science - Natural Science
Moorpark College
Moorpark, CA08.2026
Skills
- EMR
- Allscripts, EMA, eClinicals, Centricity
- Suture and Staple removal
- Patient Scheduling
- Inventory Management
- HIPAA Compliance
- Data Entry
- Patient-Focused Care
- Indirect Patient Care
- Medical Office Administration
- Vital Sign Monitoring
- Insurance Verification
- Account Management
- Insurance Claims
- Record Keeping
- Physician assistance
- Medical Records Management
- Handle co-payments
- Schedule Surgeries
- Answer multi-phone system
- Put in orders for blood work
- Specimen collection and testing
- Blood glucose testing
- 12-Lead EKG and Holter Monitor
- Venipuncture, skin puncture
- Minor Surgery Prep and Assisting
- Order office medical supplies
- Set up injections for Supartz and cortisone injections
- Injections: ID, IM, SQ and Z-track
- HIPPA and OSHA compliance
- OBGYN Exam Assisting and Pap Tests
- Snellen Eye Chart, Eye and Ear Exam
- Medical Terminology
- Management skills
- Medical billing
- 10 Years in customer service
- MS Office Suite, G-Suite, Outlook
Timeline
Medical Assistant
Spanish Hills Interventional Pain Specialist
04.2022 - Current
Medical Assistant/Manager
Westlake Orthopedics
02.2019 - 01.2022
Medical Assistant
Conejo Children's Medical Group
12.2016 - 09.2019
Medical Assistant
Vista Del Mar Medical Group
11.2014 - 12.2015
Receptionist/Medical Records
Ojai Valley Family Medicine Group
06.2007 - 08.2012
Associate of Science - Natural Science
Moorpark College
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