Summary
Overview
Work History
Education
Skills
Timeline
Generic

Joanna Ross

Coeur D'Alene,ID

Summary

Demonstrated ability to complete tasks accurately despite interruptions and competing demands. Dedicated employee known for punctuality, pursuing employment options where good customer service and positive attitude will make a difference.

Overview

21
21
years of professional experience

Work History

Book warehouse assistant

Coeur d'Alene School District
Coeur d'Alene, Idaho
06.2023 - Current
  • Received and organized incoming inventory for efficient storage.
  • Maintained cleanliness and organization of work areas to ensure safety standards.
  • Assisted with order fulfillment by picking and packing products accurately.
  • Conducted regular inventory counts to verify stock levels and accuracy.
  • Packed and labeled merchandise to prepare for loading and shipment to customers.
  • Inspected and moved products to designated areas in warehouse.
  • Lifted materials of varied weights on regular basis.
  • Received and processed incoming orders, ensuring accuracy of information.
  • Updated inventory and production information using warehouse management systems and scanner guns.
  • Conducted timely and accurate inventory counts to maintain current supply records and facilitate smooth ordering.
  • Marked and labeled containers with accurate shipping information to prevent delays.
  • Collaborated with other departments to coordinate product delivery schedules.

Yard Duty, Crossing Guard, and Remediation

Coeur d'Alene School District
Coeur D'Alene, ID
09.2019 - 06.2023
  • Enforced current library policies fairly with patrons.
  • Maintained accurate library records for inventory of periodicals and books.
  • Returned books to circulation by placing on proper shelves.
  • Answered patrons' questions and assisted in finding materials requested.
  • Greeted patrons upon entrance to library and offered assistance with needs or issues.
  • Oversaw check-in and check-out process of library books and materials at circulation desk.
  • Supervised group behaviors and utilized modification techniques.
  • Monitored traffic flow to ensure student safety while crossing.
  • Monitored school grounds and reported suspicious activity.
  • Assisted people in harsh weather and hazardous conditions, maintaining [Number]% safety record.
  • Wore protective and reflective gear regularly.
  • Cultivated effective relationships with pedestrians by utilizing active listening and dynamic interpersonal skills.
  • Held up traffic flow to help students, guardians and pedestrians easily cross street.
  • Provided detailed instructions to children regarding street crossing safety.

Delivery Driver

Westside Pizza
Post Falls, ID
11.2019 - 10.2022
  • Processed payments by accepting cash, checks and credit card payments.
  • Collected tips from customers through hands-free electronic methods.
  • Delivered fresh food to customers across local area.
  • Communicated with restaurant staff to coordinate deliveries and obtain destination address.
  • Maintained vehicle according to company and state safety requirements.
  • Trained new staff in food delivery, money handling and customer service processes.
  • Carried food in insulated bags to maintain hot or cold temperature.
  • Documented time of delivery to record completion of order.
  • Entered customer orders in Revel to document sales.
  • Forged and cultivated strong relationships with customers within fast-paced and constantly moving environment.
  • Followed safety rules to keep clean driving record with no accidents or incidents.
  • Operated cash register to process cash, check and credit card transactions.
  • Took orders, prepared foods and processed payments in full-service establishment.

Teacher's Aide

Middletown Unified School District
Middletown, CA
11.2018 - 09.2019

I worked at the continuation school for the high school where I helped students with their school work, monitor their work through the computer, handled attendance of students, and filing.

  • Developed exceptional attendance record with special attention to punctuality and preparation to work upon arrival

Substitute

Middletown Unified School District
Middletown, CA
09.2018 - 11.2018

Yard duties in the morning and at lunch watching 1-6th graders as well as during their lunch.

Dietary Assistant

Adventist Health
St. Helena, CA
09.2016 - 08.2017

Answer phones, take phone orders, filing, and computer data for patients.

  • Assisted patients with special needs to eat meals, providing kindness and patience.
  • Served specific meals to patients with special dietary needs.
  • Delivered snacks to nurse station for distribution to specific residents.

Receptionist

Dr. Sheldon Kishneff
Toluca Lake, CA
02.2006 - 05.2006
  • Answered and directed incoming calls using multi-line telephone system.
  • Maintained daily calendars, set appointments with clients and planned daily office events.
  • Scheduled and confirmed appointments.

Receptionist

Advanced Automotive
Canoga Park, CA
06.2004 - 10.2004

Answer phones, filing, help customers with their cars, data entry.

  • Answered and directed incoming calls using multi-line telephone system.
  • Maintained daily calendars, set appointments with clients and planned daily office events.
  • Sorted incoming mail and directed to correct personnel each day.
  • Processed payments and updated accounts to reflect balance changes.
  • Greeted customers, answered general questions and directed to appropriate locations.

Education

Some College (No Degree) - Child Development/nursing

Pierce Community College
Woodland Hills, CA

Some College (No Degree) - Nursing

College of The Canyons
Valencia, CA

Some College (No Degree) - Nursing

Mendocino College
Ukiah, CA

CNA Certificate - Nursing Assistance

NorthBay Nursing Institute
Fairfield, CA
05.2017

Some College (No Degree) - Nursing

Pacific Union College
Angwin, CA

Skills

  • Organization and efficiency
  • Efficient and accurate
  • Meticulous and organized
  • Detail oriented
  • Professional and polished presentation
  • Multitasking ability
  • Detail-oriented
  • Flexible
  • Multitasking and prioritization
  • Open and clear communicator
  • Credit card payment processing
  • Payment processing
  • Cash register operation
  • Credit and cash transactions
  • Customer assistance

Timeline

Book warehouse assistant

Coeur d'Alene School District
06.2023 - Current

Delivery Driver

Westside Pizza
11.2019 - 10.2022

Yard Duty, Crossing Guard, and Remediation

Coeur d'Alene School District
09.2019 - 06.2023

Teacher's Aide

Middletown Unified School District
11.2018 - 09.2019

Substitute

Middletown Unified School District
09.2018 - 11.2018

Dietary Assistant

Adventist Health
09.2016 - 08.2017

Receptionist

Dr. Sheldon Kishneff
02.2006 - 05.2006

Receptionist

Advanced Automotive
06.2004 - 10.2004

Some College (No Degree) - Child Development/nursing

Pierce Community College

Some College (No Degree) - Nursing

College of The Canyons

Some College (No Degree) - Nursing

Mendocino College

CNA Certificate - Nursing Assistance

NorthBay Nursing Institute

Some College (No Degree) - Nursing

Pacific Union College