Joanna Saavedra

Accomplished Universal Banker and Customer Service Representative with a proven track record at Truist and PLS Financial Services. Expert in financial product knowledge and check processing, coupled with exceptional bilingual communication skills. Achieved significant customer satisfaction through effective problem-solving and relationship-building. Demonstrates strong math aptitude and a friendly demeanor, enhancing client trust and service excellence. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Universal Banker with documented cash handling experience and strong aptitude for customer service. Competently educates customers on banking options and recommends appropriate products and services to meet financial needs. Leverages people skills to securely process teller transactions, resolve issues and refer customers to business partners for advanced relationship development.