Open To Work
Joanna Salcido
Veterinary Assistant/Esthetician
Albuquerque,NM
Work Preference
Summary
Detail-oriented professional with experience in a hair removal business, as well as an extensive history in a veterinary setting. Leveraging strong communication, attention to detail, sanitation, and strong client relationships.
Overview
11
11
years of professional experience
Work History
Vet Assistant/Client Service Representative
Taylor Ranch Veterinary Hospital
01.2025 - Current
- Act as the main point of contact for client inquiries, provide timely and accurate responses to resolve issues.
- Schedule clients and their pets accordingly, check patients in and out daily, answer phone calls, take messages to and from doctors and veterinary facilities, email and fax medical records to clients and other veterinary practices.
- Assist incoming clients by completing the required documentation, entering all pet information and history in system.
- Assist clients by dispensing prescription items per the veterinarian's instructions.
- Manage finances by maintaining accurate balances and utilizing proper opening and closing procedures.
- Educate pet owners on proper animal care and wellness practices.
- Assist veterinarians during examinations.
- Prepare medications and administer vaccinations as directed by veterinarians.
- Record patient histories, patient observations, treatments, and medications administered.
Esthetician/Wax Specialist
European Wax Center
06.2024 - 12.2024
- Provide personalized waxing services to clients in a professional setting.
- Educate clients about pre-wax and post-wax care while recommending quality products based on their skin needs.
- Engage with clients and build genuine connections.
- Maintain cleanliness and organization of treatment rooms and tools.
Client Service Coordinator
Banfield Pet Hospital
08.2018 - 12.2024
- Coordinate client appointments and manage scheduling for veterinary services.
- Assist clients with inquiries and provide information about pet care services and our Optimum Wellness Plans.
- Process payments and maintain accurate client records in the system.
- Train new staff on customer service protocols and clinic procedures.
- Provide excellent customer service to clients by responding promptly to inquiries and resolving any issues in a timely manner.
- Develop strong relationships with clients through regular contact and follow-up communication.
- Manage finances by maintaining accurate balances and utilizing proper opening/closing procedures.
Childcare Assistant
Manzano Day School
Albuquerque, NM
08.2014 - 07.2018
- Keep children between ages of 4 and 11 safe and secure with vigilant oversight.
- Observe play activities to identify positive behaviors and areas in need of improvement, implementing behavior redirection where appropriate.
- Engage with children individually to encourage physical activity and academic curiosity.
- Sanitize dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Establish positive relationships with parent to collaboratively promote child's wellbeing.
Education
Esthetician License -
Aveda Institute of NM
Albuquerque, NM03-2024
High School Diploma -
Albuquerque High School
Albuquerque, NM05-2015
Some College (No Degree) - Criminology
Central New Mexico Community College
Albuquerque, NMSkills
- Client communication
- Medical record management
- Animal handling
- Problem solving
- Phone etiquette
- Adaptability
- Money handling
- Detail-oriented
- Sanitation practices
- Waxing techniques
- Eyelash extension application
- Eyebrow shaping and tinting
- Social guidance
- Group management
- Recreational supervision
- Age-appropriate activities
Languages
- English, Fluent
- Spanish, Fluent
References
References available upon request.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Vet Assistant/Client Service Representative
Taylor Ranch Veterinary Hospital
01.2025 - Current
Esthetician/Wax Specialist
European Wax Center
06.2024 - 12.2024
Client Service Coordinator
Banfield Pet Hospital
08.2018 - 12.2024
Childcare Assistant
Manzano Day School
08.2014 - 07.2018
Esthetician License -
Aveda Institute of NM
High School Diploma -
Albuquerque High School
Some College (No Degree) - Criminology
Central New Mexico Community College
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