Joanna Samaan

At Otilia's Cafe, I spearheaded staff training, enhancing team performance and customer satisfaction through expert menu knowledge and exceptional communication. My approach to personalized training and emphasis on food safety significantly reduced complaints, fostering a positive and efficient dining environment. My skills in employee engagement and table management were pivotal in elevating the dining experience. Proficient Server Trainer with top-notch leadership, planning and multitasking abilities. Highly observant and proactive with hardworking nature and controlled approach to managing high workloads in stressful environments. Adept at building relationships with employees and motivating each to success. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.