Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

JoAnna Sanchez

San Antonio,TX

Summary

Dedicated Medical Assistant with experience at Toepperwein Med-Clinic, skilled in HIPAA compliance and patient scheduling. Proven ability to enhance patient satisfaction through compassionate care and effective communication. Adaptable team player committed to maintaining confidentiality and ensuring safety during examinations, while proficient in medical records management and inventory control.

Overview

26
26
years of professional experience

Work History

Medical Assistant

Toepperwein Med-Clinic
10.2021 - Current
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
  • Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
  • Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
  • Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.

Dermatology Medical Assistant

Lone Star State Dermatology
11.2022 - 04.2023

For this position, I learned about the specialty of dermatology. I assisted with procedures such as skin tag removal. Initial data entry when triaging 1st time patients. Specimen Processing, I was also moved to assisting with skin cancer treatment post procedure. I was only at this employer for 6 months. I was asked to return to the Toepperwein

Med-Clinic and where I continue to work as a Medical Assistant.

Call Center Representative

Tinker Federal Credit Union
02.1999 - 02.2021
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
  • Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
  • Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
  • Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.

Education

Associate Of Applied Science - Child Development / Business

San Antonio College
San Antonio, TX
05.1985

Skills

  • HIPAA compliance
  • Customer service
  • Medical terminology knowledge
  • Patient scheduling
  • Vital sign monitoring
  • Maintaining confidentiality
  • Professionalism and ethics
  • Insurance verification
  • Electrocardiographic rhythm recognition
  • Payment collection
  • Inventory and supply management
  • Sterile technique
  • Medical records management
  • Procedure assistance

Languages

Spanish
Professional Working

Timeline

Dermatology Medical Assistant

Lone Star State Dermatology
11.2022 - 04.2023

Medical Assistant

Toepperwein Med-Clinic
10.2021 - Current

Call Center Representative

Tinker Federal Credit Union
02.1999 - 02.2021

Associate Of Applied Science - Child Development / Business

San Antonio College
JoAnna Sanchez