Joanna Seidel
Fate
Summary
While I currently work as a Team Leader/Technical Advisor, I have held several positions throughout my career. I began as a Claims Representative and worked my way up to a management position in Operations then later transitioned to our Systems component. I have also conducted numerous presentations and training classes to staff, management, and Executives. I have received many performance awards and superior yearly performance reviews. I utilize problem-solving and communication skills to drive success.
Overview
31
31
years of professional experience
Work History
Team Leader
Social Security Administration, SSA
08.1994 - Current
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Fostered a positive and collaborative work environment.
- Adapted easily to shifting priorities and unanticipated resource shortages while also volunteering for challenging tasks.
- Produced exceptional quality and quantity of work within established schedules/timelines with minimal supervision.
- Efficiently engaged in multiple tasks while operating in a busy environment.
- Collaborated with other department leaders to establish shared goals and ensure alignment across teams.
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
Education
Bachelor of Science - Economics
Texas Woman's University
Denton, TX05-1994
Skills
- Teamwork and collaboration
- Problem-solving
- Attention to detail
- Team motivation
Timeline
Team Leader
Social Security Administration, SSA
08.1994 - Current
Bachelor of Science - Economics
Texas Woman's University
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