Joanna Sell
Ballwin,MO
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Experienced in a variety of roles within nonprofit organizations, including data entry and extraction, marketing, database administrator, donor relations, special projects, and operations management. Completed continued education courses in Excel, SQL, and Leadership Development.
Overview
13
13
years of professional experience
Work History
Report Writer
Blackhawk Network
Fenton, MO
07.2020 - 03.2022
- Provided technical support with software applications used for creating reports.
- Provided data reports to clients to show current process analysis and proposed process numbers.
- Created SQL queries to extract relevant information from large datasets for reporting purposes.
- Updated internal documentation related to report writing procedures, policies, and protocols.
Operations Manager
Pi Beta Phi Sorority
Town And Country, MO
01.2015 - 07.2020
- Responsible for the development of the web-based database platform.
- Worked closely with the IT Manager on software solutions for the shared database.
- Developed process documentation and trained new employees.
- Managed data entry, gift processing and acknowledgment procedures, and workflow.
- Managed all existing reports and built ad-hoc reports upon request.
- Backfilled role responsibilities during position vacancies such as Finance Director, Development Officer, and Executive Assistant.
Gift Processing and Receipting Supervisor
LCMS Foundation
Kirkwood, MO
04.2009 - 01.2015
- Supervised three gift processors and one receipting specialist.
- Managed daily workflow for gift and data entry.
- Data Extraction Analyst position was responsible for marketing reports and extracting data for communications.
- Created a consolidated tax statement including nine ministries.
Education
Bachelor of Arts - Business Administration
Concordia University Texas
Austin, TX12-2008
Skills
- Quality Assurance Processes
- Content Management Systems
- Strong Analytical Skills
- Process Improvement Strategies
- Logistics Oversight
- Data Analysis
- Organizational Management
- Cost Reduction and Containment
- Performance Evaluations
- Market Growth
- Business Intelligence
- MS Office
- Operations Management
- Continuous Improvements
- Report Generation
- Problem-Solving
- Market Research, Forecasting, and Analysis
- Quality Assurance and Control
- Engineering
- Client Relationships
- Strategic Partnerships
- Customer Relationship Management (CRM)
- Solutions Development
- Microsoft Office Suite Expert
- Microsoft Excel
- Pivot Tables
- Dashboard Creation
- Reports Generation
- Ad-Hoc Project Support
- Data-Driven Solutions
- Analytical Thinking
- Team Building
- Financial Profiling
- Teamwork and Collaboration
- Continuous Improvement
- Attention to Detail
- Active Listening
- Information Verification
Affiliations
- Faith Path Coordinator at the Lutheran Church of Webster Gardens 2019 - Present
Timeline
Report Writer
Blackhawk Network
07.2020 - 03.2022
Operations Manager
Pi Beta Phi Sorority
01.2015 - 07.2020
Gift Processing and Receipting Supervisor
LCMS Foundation
04.2009 - 01.2015
Bachelor of Arts - Business Administration
Concordia University Texas