Joanna Shaughnessy

As the owner of The NY Italian Texan Bake Shop, I'm driven by a lifelong passion for baking and a desire to share the joy of homemade treats with my community. With many years of experience in Baking, including The Harry Potter Forbidden Forest Experience, working in a bakery, home baking, I've honed my skills to create delicious and unique baked goods. My goal is to create a warm and inviting experience where everyone can find something to love, whether it's my specialty Sicilian cannoli or traditional Italian Cookies, a classic cake, Arancini, or a custom creation for a special occasion.

• Developed and implemented strategies to increase customer satisfaction and loyalty.
• Organized events such as trade shows.
• Promoted business on social media platforms to maximize brand identity and generate revenue.
• Researched potential partners in order to expand services offered.

• Supervised food production processes ensuring high quality standards were met throughout each stage of preparation.
• Prepared and baked goods for clients including Harry Potter Forbidden Forest Experience in Little Elm.
• Prepared and Delivered high quality/quantity baked goods in a timely fashion.

Monitors the activities and performance of physician practices to ensure that billing related functions are performed in an efficient manner consistent with department policies and procedures.

• Interfaces with physicians and administrators to ensure financial growth and stability; apprises physicians of new and revised procedures.
• Monitors accuracy of fee structure and reimbursement payment schedules from third party payers, all cash payment deposits and refunds.
• Acts as resource person for resolution of complex billing situations.
• Guides billing/clerical staff regarding billing and office/clerical functions.
• Coordinates clinical documentation requests to business office to ensure timely appeals.
• Develops and implements policies and procedures to facilitate billing and maximize case collections.
• Reviews and recommends improvements for financial management of each billing area.