Joanna Sooknanan
South Richmond Hill
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
7
7
years of professional experience
Work History
After School Counselor
Commonpoint Queens
09.2020 - 06.2024
- Organized fun and educational activities to enhance students'' creative thinking and problem-solving skills.
- Enhanced student participation by incorporating interactive activities and group projects into the after-school program.
- Maintained accurate records on student attendance, performance, and behavioral issues for review by program administrators.
- Managed a safe and inclusive environment, promoting respect and understanding among diverse groups of students.
Sales Consultant
Empire Auto Group
06.2020 - 06.2021
- Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Provided sales and customer service assistance to walk-in traffic
- Developed long-lasting client relationships by consistently exceeding expectations with exceptional service.
Pharmacy Technician
Walgreens
11.2019 - 08.2020
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
Warehouse Associate
Private Practice
11.2017 - 08.2019
- Utilized hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies
- Evaluated supplies and product inventory to check for quality and quantity issues and returned unacceptable materials to vendors to obtain replacements or refunds
- Collaborated with team members to achieve daily targets and complete tasks efficiently.
- Prepared orders for shipment by systematically picking, packing and labeling
Education
GED -
York College
Jamaica, NYSkills
- Organizational Skills
- Classroom instruction
- Communication skills
- Conflict resolution
- Childcare regulations
- Behavior management techniques
- Problem-solving abilities
- Special education
- Attention to detail
- Microsoft Office
- Excellent communication
- Microsoft Word
- Team collaboration
- Childhood development
- Relationship building
- Task prioritization
- Time management
Timeline
After School Counselor
Commonpoint Queens
09.2020 - 06.2024
Sales Consultant
Empire Auto Group
06.2020 - 06.2021
Pharmacy Technician
Walgreens
11.2019 - 08.2020
Warehouse Associate
Private Practice
11.2017 - 08.2019
GED -
York College
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