Joanna Stamp
Uncasville,US
Summary
With over 32 years of experience in Early Childhood Education, I have a proven track record of forming strong partnerships with families, clients, and communities. My expertise lies in effectively managing and developing staff, designing innovative programming, overseeing facilities, and ensuring sound financial management. Throughout my career, I have honed my communication, interpersonal, administrative, and decision-making skills to deliver exceptional results. I am known for my adaptability, resilience, and professional approach in all situations.
Overview
32
32
years of professional experience
Work History
Director
Bright Horizons
03.1993 - Current
- Directed and conducted the daily responsibilities of operating the childcare center in accordance with guidelines established by Bright Horizons and other designated quality standards
- Incorporated company mission, culture, goals, values, philosophies, and policies into day-to-day work to create and maintain an inclusive environment and positive relationships with families, staff, and clients
- Supervised anywhere between 25 and 100 employees
- Managed multiple projects simultaneously while staying within deadlines
- Mentored and coached staff members, enabling them to reach their highest potentials
- Provided leadership in times of crisis or change initiatives
- Created and managed budgets, ensuring financial targets were achieved
- Cultivated relationships with key internal and external stakeholders
- Demonstrated sensitivity and responsiveness to needs of parents/guardian, staff, and client, always maintaining confidentiality
- Implemented effective policies and procedures that enabled the organization to meet compliance requirements
- Hired, onboarded, engaged, and developed a supportive team of caregivers and educators
- Demonstrated a working knowledge of business operations and financial performance proficiency, combined with technology platforms for business operations, such as HRIS, timekeeping, enrollment tracking and billing
- Utilized a variety of programs and systems, including Time Express, Workday, Microsoft Office, and Sharepoint
- Coded and approved invoices, reconciled monthly P&L statement, assisted with the preparation of the annual budget
- Prepared, maintained, and oversaw preparation, maintenance, and auditing of attendance, activity, planning, personnel files and records
- Organized events, celebrations, and morale boosting activities
- Demonstrated and supported continuous improvement and growth mindset
- Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
- Boosted client satisfaction rates through exceptional relationship management and prompt resolution of issues.
Education
Bachelor of Science (B.S.) - General Studies With A Concentration in HR
Charter Oak State College
New Britain, CT05.2017
Skills
- Effective Relationship Management
- Project Coordination
- Analytical Problem-Solving
- Strategic Development
- Analytical Decision-Making
- Strong Communication Skills
- Engaging Leadership
- Strategic Partnerships
- Crisis Response
Accomplishments
Mentored new Center Directors
Assisted with Divisional Better Together Meetings
Joined the Bright Horizons Employee Advisory Committee in 2024
Awards
Received Client Partnership Award in 2014 and 2016
Timeline
Director
Bright Horizons
03.1993 - Current
Bachelor of Science (B.S.) - General Studies With A Concentration in HR
Charter Oak State College
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