Joanna Steele

Accomplished Dental Office Manager with a proven track record at Gentle Dental Care, enhancing patient satisfaction and staff retention through effective schedule management and resource allocation. Skilled in Office Administration and fostering teamwork, demonstrated by efficiently handling insurance claims and promoting a culture of motivational excellence. Highly-motivated with in-depth knowledge and progressive experience in the dental practice environment. Demonstrating comprehensive business acumen in all facets of clinical office operations, regulatory compliance and patient-centered, superior-quality service, with exceptional telephone skills. Effective co-leader adept at employee training and supervision, inventory oversight and database administration. Well-versed in accounts receivable functions, patient and workflow optimization and scheduling coordination for multiple doctors with extensive calendar obligations.

Administrative Training at Pride Institute