Joanna Sterling
Buckeye,AZ
Summary
Motivated Information Technology /Cybersecurity Student seeking internship in Information Technology /Cybersecurity to gain hands-on experience. Outgoing and friendly with strong drive to succeed.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Emergency Room Technician
Abrazo Surprise Hospital
Surprise, AZ
11.2021 - Current
- Provided patient care by taking vital signs, inserting IVs, drawing blood, Perform EKG's and splints.
- Monitored patient conditions and communicated changes to nursing staff and physicians.
- Completed documentation for each patient encounter accurately and within established timeframes.
- Perform basic data entry in Cerner chart systems. Skilled in common office equipment and proficient in MS applications.
- Assisted with resuscitation efforts in life-threatening situations such as cardiac arrest or trauma cases.
- Restocked supplies and cleaned equipment between patients.
- Maintained compliance with HIPAA protocols to safeguard patient privacy.
- Attended training to validate or refresh basic professional skills.
Behavioral Health Technician
Aurora Behavioral
Glendale, AZ
09.2020 - Current
- Assessed patient behavior, reactions and responses to treatment plans.
- Developed individualized therapeutic plans for patients based on their mental health needs.
- Facilitated group therapy sessions with multiple patients.
- Monitored patient safety in all areas of the facility.
- Provided crisis intervention services to patients in need.
- Engaged in regular communication with medical personnel regarding any changes in patient status or condition.
- Responded promptly to any emergency situations that may arise within the facility.
- Documented patient behavior, interventions completed and patient response to interventions.
- Documented patient interactions in compliance with HIPAA requirements.
- Stay update with continued education classes and certs.
Emergency Room Technician
Banner Healthcare
Phoenix, AZ
03.2013 - 09.2020
- Provided patient care by taking vital signs, inserting IVs, drawing blood EKG's and splints.
- Maintained compliance with HIPAA protocols to safeguard patient privacy.
- Attended training to validate or refresh basic professional skills.
- Assisted administrative departments with paperwork, errands and other clerical duties.
- Setup and assist physicians with procedures such as intubations, chest tube insertions, bone reductions and sutures.
- Maintained supplies in the Emergency Room including stocking shelves and disposing of outdated or expired items.
- Monitored patient conditions and communicated changes to nursing staff and physicians.
- Completed documentation for each patient encounter accurately and within established timeframes.
- Performed quality assurance activities related to emergency room processes, protocols and equipment maintenance.
- Assisted with resuscitation efforts in life-threatening situations such as cardiac arrest or trauma cases.
- Applied and educated patients on orthopedic devices like crutch walking.
Education
Associate of Applied Science - Information Technology/emphasis in Cybersecurity
Estrella Mountain Community College
Avondale, AZ12-2024
Associate of Applied Science - Information Technology/emphasis in Cybersecurity
Maricopa Community Colleges - Rio Salado Community College
Tempe, AZ12-2024
Nursing
The Nelson Academy
Sun City, AZ06-2010
Billing And Coding, Medical Records
Apollo College
Phoenix, AZ01-2006
Skills
Linux Operating System
- Install, configure and troubleshoot a Linux-based workstation including basic network functions
- Basic command line and Graphical User Interface (GUI) desktop environment utilities and applications
Computer Information Systems
- Experienced in word processing, spreadsheet, database, and presentation software
- MS Word, MS Excel, Power point, and MS Access
Windows 10
- Install and configure Windows 10
- Virtualization improvements, network connectivity, access to resources, monitor and maintain Windows clients, backup and recovery
Cisco Networks
- Practical knowledge of architecture, structure, functions, components, and models of the Internet and other computer networks
- Familiar with Building simple LANs, perform basic configurations for routers and switches, and implement IP addressing schemes
Certification
Arizona board of nursing License # LNA1000025874
Accomplishments
Invited to be a part of the NSLS Rio Salado Chapter 2019 by the school dean because of my excellent academic performance.
Recgonition Bonus
In 2022 I received a email from Chief Human Resources Officer notifying me of a recognition letter he received by the Director of Nursing on my behalf. I also received a bonus.
References
References available upon request.
Timeline
Emergency Room Technician
Abrazo Surprise Hospital
11.2021 - Current
Behavioral Health Technician
Aurora Behavioral
09.2020 - Current
Emergency Room Technician
Banner Healthcare
03.2013 - 09.2020
Associate of Applied Science - Information Technology/emphasis in Cybersecurity
Estrella Mountain Community College
Associate of Applied Science - Information Technology/emphasis in Cybersecurity
Maricopa Community Colleges - Rio Salado Community College
Nursing
The Nelson Academy
Billing And Coding, Medical Records
Apollo College
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