Joanna Terrones
Personal Attendant And Real Estate Agent
Leesburg,VA
Summary
Proven Realtor at Hunt Country Sotheby’s International Realty, adept in property marketing and negotiation, showcasing strong organizational skills and a knack for fostering lasting client relationships. Achieved significant sales growth by leveraging market insights and advertising strategies, ensuring client satisfaction and repeat business. Demonstrates exceptional administrative support and a results-driven approach to real estate transactions.
Overview
15
15
years of professional experience
Work History
Realtor
Hunt Country Sotheby’s International Realty
Leesburg, VA
09.2020 - Current
- Built relationships with customers to encourage repeat business.
- Solved customer challenges by offering relevant products and services.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
- Engaged with customers to effectively build rapport and lasting relationships.
- Collaborated with management team to develop sales strategies and goals, aligning with company objectives.
- Leveraged social media platforms and online marketing strategies to increase property visibility and attract potential buyers.
- Advised and informed prospective clients on current market activities and conditions.
- Provided expert advice on property values, guiding clients to make informed decisions when buying or selling homes.
- Delivered exceptional customer service by addressing client concerns promptly and professionally throughout the entire transaction process.
- Fostered trust among clients by maintaining strict confidentiality regarding personal information during each transaction agreement period.
- Assisted buyers with finding ideal homes by assessing needs, requirements, and budgets.
- Wrote contracts to outline sales and purchases of properties.
- Handled day-to-day happenings of real estate office to consistently grow client base and increase revenue.
- Resolved client concerns related to home purchases to maintain high satisfaction ratings.
- Improved office efficiency by implementing streamlined systems for managing appointments, tracking leads, and organizing paperwork related to property transactions.
Caregiver, Special Needs
Consumer Direct Care Network
Virginia
06.2009 - Current
- Offered support to assist with supervising special needs individuals in home.
- Helped with home management tasks, meal preparation, grocery shopping, and routine cleaning.
- Arranged transportation and accompanied patients to doctors' offices and errands.
- Encouraged overall wellness through engaging exercise routines tailored to each client''s abilities and interests.
- Provided compassionate care for special needs clients, ensuring their comfort and dignity at all times.
- Developed strong relationships with clients and families, fostering trust and open communication regarding care plans.
- Ensured timely administration of medications and treatments as prescribed by medical professionals.
- Enhanced the quality of life for special needs individuals by providing personalized care and attention.
- Developed strong crisis management skills, working proactively to diffuse challenging situations and maintain a calm, supportive environment for special needs individuals.
- Prepared meals and snacks and fed clients.
- Assisted clients in achieving their daily goals by offering physical support and emotional encouragement.
- Increased client''s independence with consistent skill-building exercises and positive reinforcement.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Promoted a safe, nurturing environment by diligently monitoring clients'' health and wellbeing.
- Improved clients'' communication skills through tailored speech therapy exercises and activities.
- Kept clients engaged in social networks and communities for personal health and growth.
- Implemented behavior modification techniques to address challenging behaviors while maintaining respect for each individual''s unique needs.
- Offered emotional support and counseling to families, improving their coping mechanisms.
- Encouraged community integration through organization of inclusive outings and activities.
- Ensured safe living environment by meticulously following health and safety guidelines.
Education
Real Estate Agent - Real Estate
Moseley Real Estate Schools, Inc.
Roanoke, VA08.2020
Master Of Arts - Child Development
University of Szczecin
Gorzow Wlkp., Poland04.2002
Bachelor Of Arts For Teaching - Special Education
University of Szczecin
Gorzow Wlkp., Poland05.2000
Skills
Negotiation
Languages
English, Polish
Native or Bilingual
Polish
Native or Bilingual
English
Fluent
Timeline
Realtor
Hunt Country Sotheby’s International Realty
09.2020 - Current
Caregiver, Special Needs
Consumer Direct Care Network
06.2009 - Current
Real Estate Agent - Real Estate
Moseley Real Estate Schools, Inc.
Master Of Arts - Child Development
University of Szczecin
Bachelor Of Arts For Teaching - Special Education
University of Szczecin
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