Summary
Work History
Education
Skills
Timeline
Generic

Joanna Touchton

Lakeland,FL

Summary

Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.

Work History

Vocational Instructor / Lead Supervisor

Florida Department Of Corrections
2015 - 2017
  • Provided instructional handouts, texts, and other materials to facilitate learning.
  • Enhanced student/inmate comprehension by utilizing diverse teaching methods and materials.
  • Planned and documented programs of study meeting individual needs and abilities of students/inmates
  • Performed instructional services for inmates vocational and occupational subjects.
  • Maintained a positive work environment by fostering respect, open communication, and inclusiveness among all students/inmates
  • Assisted program participants with achieving career and learning goals.
  • Maintained documentation on medical/religious diet services.

Vocational Instructor

Baker County Sheriff's Office
2013 - 2014
  • Performed instructional services for inmates vocational and occupational subjects.
  • Managed resources effectively to ensure access to necessary supplies while staying within budgetary constraints.
  • Supervised and monitored inmates use of tools and equipment.

Sales Associate

Pit Stop
2012 - 2013
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Engaged with customers to build rapport and loyalty.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Engaged with customers to effectively build rapport and lasting relationships.

Server/Bartender

Crystal River Seafood
06.2009 - 2012
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Cultivated warm relationships with regular customers.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.

Education

High School Diploma -

Mandarin High
Jacksonville, FL

Skills

  • Leadership development
  • Teamwork
  • Problem-solving
  • Time management
  • Attention to detail
  • Problem-solving abilities
  • Multitasking
  • Adaptive learning
  • Teaching strategies

Timeline

Server/Bartender

Crystal River Seafood
06.2009 - 2012

Vocational Instructor / Lead Supervisor

Florida Department Of Corrections
2015 - 2017

Vocational Instructor

Baker County Sheriff's Office
2013 - 2014

Sales Associate

Pit Stop
2012 - 2013

High School Diploma -

Mandarin High

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