Joanna Touchton

Lakeland,FL

Summary

Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.

Work History

Vocational Instructor / Lead Supervisor

Florida Department Of Corrections

Sanderson, FL

2015 - 2017

Provided instructional handouts, texts, and other materials to facilitate learning.
Enhanced student/inmate comprehension by utilizing diverse teaching methods and materials.
Planned and documented programs of study meeting individual needs and abilities of students/inmates
Performed instructional services for inmates vocational and occupational subjects.
Maintained a positive work environment by fostering respect, open communication, and inclusiveness among all students/inmates
Assisted program participants with achieving career and learning goals.
Maintained documentation on medical/religious diet services.

Vocational Instructor

Baker County Sheriff's Office

Macclenny, FL

2013 - 2014

Performed instructional services for inmates vocational and occupational subjects.
Managed resources effectively to ensure access to necessary supplies while staying within budgetary constraints.
Supervised and monitored inmates use of tools and equipment.

Sales Associate

Pit Stop

Glen St. Mary, Florida

2012 - 2013

Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Built relationships with customers to encourage repeat business.
Managed returns, exchanges and refunds in accordance with store policy.
Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Rotated stock and restocked shelves to maintain product availability and store appearance.
Engaged with customers to build rapport and loyalty.
Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
Engaged with customers to effectively build rapport and lasting relationships.

Server/Bartender

Crystal River Seafood

Macclenny, FL

06.2009 - 2012

Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Served food and beverages promptly with focused attention to customer needs.
Worked with POS system to place orders, manage bills, and handle complimentary items.
Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Cultivated warm relationships with regular customers.
Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
Maintained a clean and orderly dining area for an enjoyable guest experience.

Education

High School Diploma -

Mandarin High

Jacksonville, FL

Skills

Leadership development
Teamwork
Problem-solving
Time management
Attention to detail

Problem-solving abilities
Multitasking
Adaptive learning
Teaching strategies

Timeline