Summary
Overview
Work History
Education
Skills
Timeline
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Joanna Trejo

Brownsville

Summary


Hardworking and passionate job seeker with strong organizational skills eager to secure entry level Legal secretary position. Ready to help team achieve company goals.

Overview

15
15
years of professional experience

Work History

Legal Assitant

The Amador Law Firm
09.2022 - 10.2024
  • Drafted legal documents, including motions, disclosures, designations of experts, discovery and deposition notices to support attorneys in various cases.
  • Organized and uploaded documents pertaining files in case peer application.
  • Maintained strict confidentiality, protecting sensitive client information as required by legal ethics and regulations.
  • Managed high-volume workload on every task such as drafting pleadings.

Customer Service Representative

Cognosante (USCIS National Customer Service)
02.2021 - 07.2021
  • Provided quality and accurate response in all customer and client inquires
  • Documented polices and operating procedures, such as accountant records
  • Resolved problems by clarifying issues, researching exploring answers and alternative solutions
  • Adhered to HIPAA privacy laws
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.


Legal Secretary

Law Office of Moises M. Salas Jr
06.2011 - 06.2012
  • Provided customer service when greeting clients and answering phone calls, fostering a welcoming environment.
  • Facilitated communication between clients and attorneys, ensuring prompt responses to inquiries.
  • Organized files for court proceedings.
  • Assisted in drafting legal documents such as pleadings, motions, and briefs, contributing to successful case resolutions.
  • Filed documents with courts on behalf of attorney.
  • Created, indexed, and maintained client binders.
  • Developed and maintained filing and retrieval systems.
  • Maintained strict confidentiality, protecting sensitive client information as required by legal ethics and regulation

Medical Clerk

The Armstrong Firm
12.2010 - 06.2011
  • interviewed clients to obtain information about medical records
  • requested medical records for pending litigation
  • prepared legal documents such as draft pleadings and motions
  • prepared trail notebook
  • investigated cases, located witnesses, video graphed depositions
  • organized and maintained a tickler system for case files
  • provided trial assistance

File Clerk

Magallanes & Hinojosa
11.2009 - 12.2010
  • Assisted with document scanning and imaging projects to support accurate file back-up.
  • Identified and corrected inconsistencies in filing systems for increased accuracy.
  • Examined, categorized, and sorted incoming documents.
  • Sorted and classified documents into appropriate filing systems for increased traceability.
  • Organize Payments for Attorney Magallanes personal Accounts as needed.
  • Served as runner for any other services needed in the law firm.

Education

Associate of Applied Science - Paralegal

The University of Texas
Brownsville, TX
06-2012

Skills

  • Fast learner
  • Scheduling/Planning
  • Microsoft office
  • File organization

Timeline

Legal Assitant

The Amador Law Firm
09.2022 - 10.2024

Customer Service Representative

Cognosante (USCIS National Customer Service)
02.2021 - 07.2021

Legal Secretary

Law Office of Moises M. Salas Jr
06.2011 - 06.2012

Medical Clerk

The Armstrong Firm
12.2010 - 06.2011

File Clerk

Magallanes & Hinojosa
11.2009 - 12.2010

Associate of Applied Science - Paralegal

The University of Texas

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Joanna Trejo