Joanna VanZant
Stockton,CA
Summary
Experienced individual providing high-quality administrative support to various departments. Highly organized and detail-oriented with great multitasking and task prioritization skills.
Overview
11
11
years of professional experience
Work History
Package Handler
Fed Ex Ground
08.2022 - 02.2023
- Improved package handling efficiency by implementing proper sorting and organizing techniques.
- Reduced damage rates for packages through careful handling and adherence to safety protocols.
- Streamlined workflow by coordinating with team members on efficient loading and unloading procedures.
- Enhanced customer satisfaction by ensuring timely delivery of packages through efficient processing methods.
California Notary Public
Self-employeed
04.2018 - 04.2022
- Enhanced client satisfaction by providing efficient notary services and maintaining a high level of professionalism.
- Ensured accuracy in document preparation for various legal transactions, resulting in a streamlined process for clients.
- Developed strong relationships with repeat clientele, establishing trust and reliability in the provision of notary services.
- Managed appointment scheduling to maximize efficiency, enabling prompt service for all clients.
Receptionist Clerk
Big Valley Tax
01.2012 - 04.2020
- Enhanced customer satisfaction by promptly addressing inquiries and resolving issues.
- Maintained a welcoming environment for visitors with a clean, organized reception area.
- Boosted company image by providing friendly, professional service to all clients and customers.
- Ensured effective communication within the organization through timely distribution of messages and faxes.
- Assisted in event coordination by organizing meeting spaces, preparing materials, and setting up audiovisual equipment.
- Expedited visitor check-in process by maintaining an updated sign-in sheet and issuing visitor badges as needed.
- Reduced wait times for callers through prompt answering of multiline phones and efficient call transfers to appropriate departments.
- Safeguarded sensitive information by adhering to strict confidentiality protocols regarding client records and personnel files.
Education
No Degree - General Studies
Humphrey College
Stockton, CASkills
- Truck loading
- Shipping Documentation
- Product packing
- Freight Handling
- Data Entry
- Scheduling
- Technical Support
- Administrative Support
- File Management
- Clerical Support
- Greeting and Seating Clients
- Scheduling appointments
- Organization skills
Timeline
Package Handler
Fed Ex Ground
08.2022 - 02.2023
California Notary Public
Self-employeed
04.2018 - 04.2022
Receptionist Clerk
Big Valley Tax
01.2012 - 04.2020
No Degree - General Studies
Humphrey College