Joanna Villa
Rosamond,CA
Summary
Detail-oriented individual with a robust background in merchandising and customer service. Known for exceptional time management and creativity, successfully restructuring strategies to maximize product visibility and drive sales.
Overview
7
7
years of professional experience
Work History
Presentation Expert
Target
Palmdale, California
06.2020 - Current
- Skilled at working independently and collaboratively in a team environment.
- Followed prepared sketches and planograms to arrange consistent shelves, racks and bins across various locations.
- Delivered on tight deadlines by effectively prioritizing tasks, managing time efficiently, and utilizing advanced software capabilities to expedite the design process.
Sales Associate
Bath and Body Works
Palmdale, California
10.2018 - 05.2021
- Greeted customers and provided exceptional customer service.
- Built and maintained relationships with peers and upper management to drive team success.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
Shift Leader
Baskin Robbins
Palmdale, California
07.2018 - 07.2019
- Supervised daily operations and ensured adherence to company policies.
- Verified that cash drawers contained correct amounts of money during opening and closing shifts.
- Provided exceptional customer service and maintained a positive attitude throughout the shift.
Education
Some College (No Degree) - Criminology
California State University Northridge
Northridge, CASkills
- Visual merchandising
- Customer service
- Team collaboration
- Time management
- Inventory management
- Project management
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Presentation Expert
Target
06.2020 - Current
Sales Associate
Bath and Body Works
10.2018 - 05.2021
Shift Leader
Baskin Robbins
07.2018 - 07.2019
Some College (No Degree) - Criminology
California State University Northridge