Joanna Villanueva
Temple
Summary
Developed strong customer service and time management skills in fast-paced environment. Demonstrated ability to thrive in high-pressure situations while maintaining attention to detail and quality. Looking to transition into new field where these transferrable skills can be effectively utilized.
Overview
2
2
years of professional experience
Work History
Teacher
Kids R Kids Learning Academy
02.2025 - Current
- Promoted development of social, emotional, and communication skills in infants.
- Developed strong relationships with parents to foster trust and open communication regarding their child''s wellbeing.
- Provided thorough documentation of each child''s day-to-day activities, achievements, concerns, or incidents for both internal records and parental review upon request.
- Managed daily routines efficiently while maintaining flexibility to accommodate any unforeseen changes or challenges throughout the day.
- Observed children to identify individuals in need of additional support and developed strategies to improve assistance.
- Monitored classroom to verify safe and secure environment.
Barista
7 Brew Coffee
08.2023 - 11.2024
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Enhanced social media presence with engaging content on coffee culture, attracting new customers to 7 Brew.
Assistant Manager
Claire's Boutique
06.2023 - 11.2023
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Collaborated with the management team to develop strategic plans for business growth and improvement.
- Increased sales through effective merchandising strategies and targeted promotions.
Education
High School Diploma -
Karen Wagner High School
Converse, TX05-2023
Skills
- Classroom management
- Relationship building
- Analytical Problem Solving
- Lesson planning
- Microsoft Word
- Microsoft outlook
- Clear Spoken Communication
- Customer service
- Effective Time Management
- Office management
- Data organization
Accomplishments
Led a JROTC Company with strong and dedicated leadership skills, fostering a positive and strong environment. Led the Color Guard and Unarmed Guard through multiple competitions and we earned multiple trophies as a Team. My strong Leadership Skills brought the Karen Wagner High School JROTC Color Guard and Unarmed Guard through many obstacles and made a name for the School JROTC, by getting nationally ranked at the armed forces national championship in Daytona Beach Florida for three consecutive years.
Timeline
Teacher
Kids R Kids Learning Academy
02.2025 - Current
Barista
7 Brew Coffee
08.2023 - 11.2024
Assistant Manager
Claire's Boutique
06.2023 - 11.2023
High School Diploma -
Karen Wagner High School
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